Outage in Plivo

Delivery delay on Outbound SMS and MMS towards Verizon Network phone numbers in US

Resolved Minor
January 09, 2025 - Started 6 days ago - Lasted about 4 hours
Official incident page

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Outage Details

Dear Valued Customer, Our carrier partner is currently observing outbound SMS and MMS delivery delays towards Verizon network phone numbers in the US region. All other services are operating normally. We are actively working with our carrier to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us #83159
Components affected
Plivo MMS, USA & Canada Plivo Toll-free SMS, USA & Canada
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 01/09/2025 06:46AM

This incident has been resolved.

INVESTIGATING 6 days ago - at 01/09/2025 02:50AM

Dear Valued Customer,

Our carrier partner is currently observing outbound SMS and MMS delivery delays towards Verizon network phone numbers in the US region. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#83159

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