Outage in Plivo

Service degradation - Intermittent Messaging Failures

Resolved Minor

February 08, 2026 - Started 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

Dear Valued Customer, We are currently experiencing intermittent message failures affecting a subset of Messaging traffic. Our engineering teams have identified the issue and are actively working to stabilize the service. Other platform services continue to operate normally. We are closely monitoring the situation and will provide further updates as progress is made. We apologize for any inconvenience caused and appreciate your patience while we work toward a resolution. If you have any questions, please get in touch with Plivo Support. Support portal: https://support.plivo.com/hc/en-us Sincerely, Plivo Team

Components affected

Plivo SMS API

Trusted by 1000+ teams

Need to monitor Plivo outages?

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the moment something breaks.

Ready to take control?

Start Free Trial

No credit card required

Set up in 2 minutes

14-day free trial

Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 02/08/2026 05:11PM

This incident has been resolved.

MONITORING 2 months ago - at 02/08/2026 02:49PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 months ago - at 02/08/2026 01:41PM

Dear Valued Customer,

We are currently experiencing intermittent message failures affecting a subset of Messaging traffic. Our engineering teams have identified the issue and are actively working to stabilize the service. Other platform services continue to operate normally.

We are closely monitoring the situation and will provide further updates as progress is made. We apologize for any inconvenience caused and appreciate your patience while we work toward a resolution.

If you have any questions, please get in touch with Plivo Support.
Support portal: https://support.plivo.com/hc/en-us

Sincerely,
Plivo Team

Latest Plivo outages

Missing Web hook Events for Voice Calls in India Region - 17 days ago

Voice calls are impacted due to infrastructure issue in US region. - 2 months ago

Failures to retrieve CDRs in India Region - 2 months ago

Outbound call failures in India region for 160 series - 2 months ago

Carrier degradation India - 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook