Outage in Plivo

Service degradation - Intermittent Messaging Failures

Resolved Minor

February 08, 2026 - Started 23 days ago - Lasted about 4 hours
Official incident page

Incident Report

Dear Valued Customer, We are currently experiencing intermittent message failures affecting a subset of Messaging traffic. Our engineering teams have identified the issue and are actively working to stabilize the service. Other platform services continue to operate normally. We are closely monitoring the situation and will provide further updates as progress is made. We apologize for any inconvenience caused and appreciate your patience while we work toward a resolution. If you have any questions, please get in touch with Plivo Support. Support portal: https://support.plivo.com/hc/en-us Sincerely, Plivo Team

Components affected

Plivo SMS API

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Latest Updates ( sorted recent to last )

RESOLVED 23 days ago - at 02/08/2026 05:11PM

This incident has been resolved.

MONITORING 23 days ago - at 02/08/2026 02:49PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 23 days ago - at 02/08/2026 01:41PM

Dear Valued Customer,

We are currently experiencing intermittent message failures affecting a subset of Messaging traffic. Our engineering teams have identified the issue and are actively working to stabilize the service. Other platform services continue to operate normally.

We are closely monitoring the situation and will provide further updates as progress is made. We apologize for any inconvenience caused and appreciate your patience while we work toward a resolution.

If you have any questions, please get in touch with Plivo Support.
Support portal: https://support.plivo.com/hc/en-us

Sincerely,
Plivo Team

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