Outage in Plivo
Failures to retrieve CDRs in India Region
Resolved MinorIncident Report
Dear Valued Customer,
We are observing failures to retrieve CDR and recordings. All other services are operating normally.
Our engineers are actively working to resolve the issue and restore service.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
Components affected
Plivo RecordingsTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 02/09/2026 12:52PM
This incident has been resolved.
MONITORING
2 months ago - at 02/09/2026 12:26PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
2 months ago - at 02/09/2026 12:25PM
Dear Valued Customer,
We are observing failures to retrieve CDR and recordings. All other services are operating normally.
Our engineers are actively working to resolve the issue and restore service.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
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