Outage in Plivo

Delivery delay on Inbound/Outbound MMS towards phone numbers in US and Canada

Resolved Minor
February 12, 2025 - Started 28 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Dear Valued Customer, Our carrier partner is currently observing Inbound/Outbound MMS delivery delays towards phone numbers in the US and Canada regions. All other services are operating normally. We are actively working with our carrier to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us #86111
Components affected
Plivo MMS, USA & Canada
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 02/12/2025 05:11PM

This incident has been resolved.

INVESTIGATING 28 days ago - at 02/12/2025 02:40PM

Dear Valued Customer,

Our carrier partner is currently observing Inbound/Outbound MMS delivery delays towards phone numbers in the US and Canada regions. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#86111

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