Outage in Plivo

Delivery delay on Inbound/Outbound MMS towards phone numbers in US and Canada

Resolved Minor

February 12, 2025 - Started about 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

Dear Valued Customer, Our carrier partner is currently observing Inbound/Outbound MMS delivery delays towards phone numbers in the US and Canada regions. All other services are operating normally. We are actively working with our carrier to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us #86111

Components affected

Plivo MMS, USA & Canada

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 02/12/2025 05:11PM

This incident has been resolved.

INVESTIGATING about 1 year ago - at 02/12/2025 02:40PM

Dear Valued Customer,

Our carrier partner is currently observing Inbound/Outbound MMS delivery delays towards phone numbers in the US and Canada regions. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#86111

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