Outage in Plivo

Missing Debug Logs in Plivo Console for Messaging and Voice Service

Resolved Minor
March 28, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

Dear Valued Customer, We are experiencing issues with missing debug logs in the Plivo Console for the Messaging and Voice Services. All other services are functioning normally. Our engineers are actively working to resolve the issue and restore service. If you have any questions, please get in touch with Plivo Support. Support portal: https://support.plivo.com/hc/en-us
Components affected
Plivo Console
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/28/2025 11:12AM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 03/28/2025 10:30AM

Dear Valued Customer,

We are experiencing issues with missing debug logs in the Plivo Console for the Messaging and Voice Services. All other services are functioning normally. Our engineers are actively working to resolve the issue and restore service.

If you have any questions, please get in touch with Plivo Support.
Support portal: https://support.plivo.com/hc/en-us

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