Outage in Plivo
Missing Web hook Events for Voice Calls in India Region
Resolved MinorIncident Report
Some webhook events for voice calls are not being generated in the India region. We are actively investigating and working to resolve this as quickly as possible. Updates will be provided as they become available.
Components affected
Plivo REST APIs and XMLNeed to monitor Plivo outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 hours ago - at 03/28/2026 02:52PM
This incident has been resolved
IDENTIFIED
about 3 hours ago - at 03/28/2026 02:13PM
Issue has been identified. Fix is being implemented.
INVESTIGATING
about 4 hours ago - at 03/28/2026 01:23PM
Some webhook events for voice calls are not being generated in the India region. We are actively investigating and working to resolve this as quickly as possible. Updates will be provided as they become available.
Latest Plivo outages
Voice calls are impacted due to infrastructure issue in US region. - about 2 months ago
Failures to retrieve CDRs in India Region - about 2 months ago
Service degradation - Intermittent Messaging Failures - about 2 months ago
Outbound call failures in India region for 160 series - about 2 months ago
Carrier degradation India - about 2 months ago
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