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Outage in Plum Fintech

EU Direct Debit Deposits Delay

Resolved Minor
December 31, 2025 - Started about 1 month ago - Lasted 5 days
Official incident page

Incident Report

We're aware that some of our customers in the EU region might be experiencing a delay in the settlement of their direct debits. We’d like to reassure customers that all deposits are expected to be successfully completed on Monday and apologise for any inconvenience caused. Please be assured that your money is always safe with Plum.
Components affected
Plum Fintech ➡️ Deposits

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/05/2026 04:02PM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 12/31/2025 11:53AM

We're aware that some of our customers in the EU region might be experiencing a delay in the settlement of their direct debits.

We’d like to reassure customers that all deposits are expected to be successfully completed on Monday and apologise for any inconvenience caused.

Please be assured that your money is always safe with Plum.

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