Outage in Plum Fintech

Delayed Interest Payments

Resolved Minor

January 06, 2026 - Started about 1 month ago - Lasted about 23 hours
Official incident page

Incident Report

We’re aware that some customers have not yet received their December interest payment for their interest-bearing pockets. We'd like to reassure customers that interest payments will be successfully completed, but at a slower pace than usual. Apologies for any inconvenience this may cause; our team has identified the issue and is actively working to resolve it as quickly as possible! Thank you for your patience in the meantime.

Components affected

Plum Fintech Interest credit

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 01/07/2026 09:21AM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 01/06/2026 10:18AM

We’re aware that some customers have not yet received their December interest payment for their interest-bearing pockets.

We'd like to reassure customers that interest payments will be successfully completed, but at a slower pace than usual.

Apologies for any inconvenience this may cause; our team has identified the issue and is actively working to resolve it as quickly as possible!

Thank you for your patience in the meantime.

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