Outage in PlushCare

Service Outage

Resolved Minor
July 17, 2020 - Started over 5 years ago - Lasted over 1 year
Official incident page

Incident Report

We are experiencing issues due to an upstream internet issue.

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Latest Updates ( sorted recent to last )
RESOLVED over 5 years ago - at 07/17/2020 10:11PM

We believe that the upstream internet issue has been resolved and are seeing normal traffic volumes.

MONITORING over 5 years ago - at 07/17/2020 09:59PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 5 years ago - at 07/17/2020 09:49PM

We have identified the source of the upstream internet issue and attempting to mitigate.

INVESTIGATING over 5 years ago - at 07/17/2020 09:45PM

We are continuing to investigate.

INVESTIGATING over 5 years ago - at 07/17/2020 09:23PM

We are experiencing issues due to an upstream internet issue.

Latest PlushCare outages

API performance issues - almost 2 years ago
Internet Connectivity Outage - almost 4 years ago
Insurance Lookup Failure - about 4 years ago
Elevated Errors and Slow Performance - over 4 years ago
Phone Appointments Unavailable - over 5 years ago

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