Outage in plusserver

Technical malfunction customer hotline - Technische Störung der Kundenhotline

Resolved Maintenance
January 20, 2023 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

Dear customers, due to technical problems our telephone hotline is currently unavailable. We are working on a solution and ask for your understanding. Please try again at a later time or contact us via the customer portal. Thank you for your patience. -- Sehr geehrte Kunden, aufgrund von technischen Problemen ist unsere telefonische Hotline zurzeit nicht erreichbar. Wir arbeiten an einer Lösung und bitten um Ihr Verständnis. Bitte versuchen Sie es zu einem späteren Zeitpunkt erneut oder kontaktieren Sie uns über das Kundenportal. Vielen Dank für Ihre Geduld.
Components affected
plusserver Customer Support
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/20/2023 12:35PM

The problem has been solved. We are therefore closing this message.
--
Die Störung ist behoben. Wir schließen somit diese Meldung.

INVESTIGATING over 1 year ago - at 01/20/2023 09:11AM

Dear customers,
due to technical problems our telephone hotline is currently unavailable. We are working on a solution and ask for your understanding. Please try again at a later time or contact us via the customer portal.

Thank you for your patience.

--

Sehr geehrte Kunden,
aufgrund von technischen Problemen ist unsere telefonische Hotline zurzeit nicht erreichbar. Wir arbeiten an einer Lösung und bitten um Ihr Verständnis. Bitte versuchen Sie es zu einem späteren Zeitpunkt erneut oder kontaktieren Sie uns über das Kundenportal.

Vielen Dank für Ihre Geduld.

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