Outage in Podio

Google Drive Integration Issue

Resolved Minor
August 14, 2024 - Started about 1 year ago - Lasted about 2 months
Official incident page

Incident Report

Due to recent restrictions by Google on API access for third party apps, the integration with Google Drive is currently not functioning, and files cannot be retrieved. The issue is being actively addressed in collaboration with Google, and we're working to resolve it as soon as possible. Thank you for your patience.
Components affected
Podio Web

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/03/2024 02:30PM

This incident has been resolved.

MONITORING about 1 year ago - at 09/19/2024 08:35AM

We are pleased to inform that the issue affecting Google Drive integration has been successfully resolved. Our team has addressed the problem, and we are currently monitoring system performance to ensure everything runs smoothly. Thank you for your patience and understanding. If you encounter any further issues, please don't hesitate to reach out to our support team.

IDENTIFIED about 1 year ago - at 09/04/2024 10:19PM

Update: The issue has been identified, and a fix has been implemented to solve the integration issue with Google Workspace. We have submitted all requested changes to our third party vendor, and are waiting for our vendor Google to review and approve the integration before the fix can be live for our users. We will be able to push the fix live as soon as the updated integration has been approved by Google. Thank you for your patience while we wait for the review.

IDENTIFIED about 1 year ago - at 08/27/2024 10:23AM

The issue has been identified and a fix is being implemented. We have submitted all requested changes to our third party vendor and are waiting for our vendor Google to review and approve the integration before the fix can be live for our users. Thank you for your patience while we wait for the review.

INVESTIGATING about 1 year ago - at 08/14/2024 09:56AM

Due to recent restrictions by Google on API access for third party apps, the integration with Google Drive is currently not functioning, and files cannot be retrieved. The issue is being actively addressed in collaboration with Google, and we're working to resolve it as soon as possible.

Thank you for your patience.

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