Outage in Podio

Podio performance issues resolved

Resolved Minor
October 26, 2024 - Started about 1 month ago - Lasted about 13 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/26/2024 10:34PM

Podio is stable and issue marked as resolved.

MONITORING about 1 month ago - at 10/26/2024 07:36PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 10/26/2024 06:08PM

Following the database maintenance yesterday, we began experiencing spikes in CPU utilisation. Certain complex queries with multiple indexes are causing bottlenecks and negatively affecting performance. We have identified some of these issues and are working on the fixes, but the process is taking longer than anticipated. We apologize for the long wait for the resolution but also thank you for your patience. Be rest assured our team is working on this with highest priority.

IDENTIFIED about 1 month ago - at 10/26/2024 05:36PM

We're still troubleshooting the issue to get Podio back as soon as possible.

IDENTIFIED about 1 month ago - at 10/26/2024 03:50PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 10/26/2024 03:49PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 10/26/2024 01:56PM

We are still working to optimize Podio's performance.

IDENTIFIED about 1 month ago - at 10/26/2024 12:08PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 10/26/2024 09:36AM

We are currently investigating this issue.

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