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Outage in Podio

Podio API response delays

Resolved Minor
July 02, 2025 - Started 7 months ago - Lasted 5 days
Official incident page

Incident Report

We are investigating customer reports of an issue impacting performance of Podio causing slowness in the application and increased error rates. We will provide updates here as soon as possible. Updates every 30 minutes (every 15 min for hard down): We are continuing to investigate this issue.
Components affected
Podio API

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 07/07/2025 01:33PM

We have completed steps to restore stability to the customer experience with Podio web and API.

No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know via support at https://support.sharefile.com/s/

MONITORING 7 months ago - at 07/07/2025 06:46AM

Podio performance is back to normal. We'll continue monitoring system metrics and performance.

INVESTIGATING 7 months ago - at 07/03/2025 03:33PM

There are some more reports for degraded API communication performance. We are currently investigating potential causes.

IDENTIFIED 7 months ago - at 07/03/2025 03:33PM

There are some more reports for degraded API communication performance. We are currently investigating potential causes.

MONITORING 7 months ago - at 07/03/2025 03:29PM

Podio performance is back to normal. We'll continue monitoring system metrics and performance.

INVESTIGATING 7 months ago - at 07/03/2025 10:14AM

There are some more reports for degraded API communication performance. We are currently investigating potential causes.

MONITORING 7 months ago - at 07/03/2025 03:59AM

Podio performance is back to normal. We'll continue monitoring system metrics and performance.

IDENTIFIED 7 months ago - at 07/02/2025 10:08PM

The issue has been identified and we are actively working on a resolution. We expect the experience to be back to normal and we'll continue monitoring system performance.

INVESTIGATING 7 months ago - at 07/02/2025 05:35PM

We are investigating customer reports of an issue impacting performance of Podio causing slowness in the application and increased error rates. We will provide updates here as soon as possible.

Updates every 30 minutes (every 15 min for hard down):

We are continuing to investigate this issue.

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