Outage in Podio

Podio API response delays

Resolved Minor
July 02, 2025 - Started 28 days ago - Lasted 5 days
Official incident page

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Outage Details

We are investigating customer reports of an issue impacting performance of Podio causing slowness in the application and increased error rates. We will provide updates here as soon as possible. Updates every 30 minutes (every 15 min for hard down): We are continuing to investigate this issue.
Components affected
Podio API
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 07/07/2025 01:33PM

We have completed steps to restore stability to the customer experience with Podio web and API.

No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know via support at https://support.sharefile.com/s/

MONITORING 24 days ago - at 07/07/2025 06:46AM

Podio performance is back to normal. We'll continue monitoring system metrics and performance.

INVESTIGATING 27 days ago - at 07/03/2025 03:33PM

There are some more reports for degraded API communication performance. We are currently investigating potential causes.

IDENTIFIED 27 days ago - at 07/03/2025 03:33PM

There are some more reports for degraded API communication performance. We are currently investigating potential causes.

MONITORING 27 days ago - at 07/03/2025 03:29PM

Podio performance is back to normal. We'll continue monitoring system metrics and performance.

INVESTIGATING 27 days ago - at 07/03/2025 10:14AM

There are some more reports for degraded API communication performance. We are currently investigating potential causes.

MONITORING 28 days ago - at 07/03/2025 03:59AM

Podio performance is back to normal. We'll continue monitoring system metrics and performance.

IDENTIFIED 28 days ago - at 07/02/2025 10:08PM

The issue has been identified and we are actively working on a resolution. We expect the experience to be back to normal and we'll continue monitoring system performance.

INVESTIGATING 28 days ago - at 07/02/2025 05:35PM

We are investigating customer reports of an issue impacting performance of Podio causing slowness in the application and increased error rates. We will provide updates here as soon as possible.

Updates every 30 minutes (every 15 min for hard down):

We are continuing to investigate this issue.

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