Outage in PointClickCare

EHR for Practice Groups Performance Degradation

Resolved Minor
April 21, 2025 - Started 8 days ago - Lasted about 3 hours

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Outage Details

Teams are investigating an issue causing performance degradation to EHR for Practice Groups. Users have reported experiencing slowness when logging in and navigating EHR for Practice Groups with some tabs not loading resulting in the error message "Could not load page". Further updates to follow
Latest Updates ( sorted recent to last )
8 days ago - at 04/21/2025 04:55PM

Teams are investigating an issue causing performance degradation to EHR for Practice Groups. Users have reported experiencing slowness when logging in and navigating EHR for Practice Groups with some tabs not loading resulting in the error message "Could not load page". Further updates to follow

8 days ago - at 04/21/2025 05:57PM

Teams have identified the issue causing performance degradation to EHR for Practice Groups. Users have reported experiencing slowness when logging in and navigating EHR for Practice Groups with some tabs not loading resulting in the error message "Could not load page". Further updates to follow

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