Monitor all your critical vendors' status pages from one place. Get outages alerts in Slack, PagerDuty, Datadog, and more.
susan system is down completely
Lisa Mobile and remote access is down.
Valerie Its not working and I need to do my WORK!
Sheena Unable to log in. System is down.
Ann PCC is completely down for our facility.
Kari PCC is down at my work Valley Senior Living on 42nd (Woodside Village Grand Forks ND. Has been down all morning.
Breanna Wont even let you log in and chart
Olivia 504 Error when logging in
kimberlty PCC cont. to be down at Regency Park Health and Rehab. System malfunction HS at approx. 2AM.
Francis This PCC outage is taking too long. Very unsafe for our residents/patients.
Marisa Cannot log in we need this fixed immediately we can’t do anything with the system
kim Point click care not working
Benita I cannot log in to my PCC to chart or to see my eMAR.
Yessica Pointclick keeps going down.
Irene Wesley enhanced living Doylestown has n access to point click care, please call 2676435995
Jill Unable to load page. Says no healthy upstream
Tracy My nurses are unable to open PCC Emar in order to pass meds.
Holly System is down several hours
Mary Can't log in. If I get in freezing
Stacy The entire system is down
Cierra Can’t open the MAR or TAR, slow response
Tara Can't bring up the MAR or any resident information
Amy Unable to login to back up computers to pass meds during outage
Rebekah Unable to get into MARs and TARs to sign off meds or treatments
Sarah it will not log in past the first customer log in page
Matt Unable to access emar or patients orders. What is the eta on the fix??
Nurse server issue- not communicating 504 error related to www20
James Able to log in, but reduced or impossible load times on MAR/TAR/Dashboard. Was able to input and wait for things to go through an hour ago albeit slow, but now wont even load pages.
Thomas Unable to access MAR or TAR.
Lynay Cannot open resident profiles. Cannot open MAR or TAR. Nothing will load.
Beth Unable to process any functions after login
Brandy Nothing can be saved in the emar or clinical chart at Kiowa District Manor.
Laurie No E MAR...no resident dashboard
Paula Unable to access MAR, TAR, or any other documenting tools.
Alyssa Can’t log on to get into MAR\TAR
Renata EMAR application not working. Can’t pass meds.
Gina Unable to connect/log in.
Chris Not able to access mar/tar. Charts.
Karri Redding Ca. Unable to get to MAR. Unable to pass morning meds. Has not loaded since 1230 am pst.
Mikayla The system appears down. It will not load past the login screen.
Beth Hennis Care Centre of Bolivar is unable to access their medication pass since 4:30am.
Emily MAR won’t load, I can’t see any medication lists.
Danielle Yes, unable to log in and perform med pass at nursing home
chris unable to do medication pass
Christi Unable to log in stating application is unavailable
Paul Nurses unable to access Point Click Care to pass medications as of 6:50 am CST at Glen Oaks Senior Living in New London, MN. Internet and phones are working.
Jordyn The loft in eureka. We can’t pass morning medications.
Brenda order tab does not work MAR and TAR does not work
Tiffany Unable to use PPC. Sign in capable, unable to click on patients, mar, orders. Palo pinto nursing center
Jaime We can access PCC just can not input blblood sugar etc can not chart or ign off on meds or treamtents
Ken WHAT THE FLIP POINTCLICKCARE!!! >:(
pat we are unable to pull up the individual mars. just loads without opening
Crystal Not allowing the facility to login
Carey we are unable to pull up the medication admin medication MAR to administer meds this mornig. we can log in to the CMAR put when you click on a pts name the meds will not pull up
Jason Has not functioned properly since 2200 Pacific. Cannot chart at all.
Bridget won't load pages, gateway timeout error
jose not working for the last 4 hours
Angela Will not login, circles without functioning
Patty I can log in, but when I get into the email when I click on a residents name it just says loading
Irene Not able to use mars/ tars
Minor Resolved
Integrated messaging of the Core EHR is impacted for some Core EHR environments. We have identified the root cause and will provide an update when available.
Minor Resolved
Locations: login.pointclickcare.com Teams are currently investigating a partial service disruption to login.pointclickcare.com. We are actively working to resolve the issue and will send an upda...
Minor Resolved
Teams are investigating an issue causing an outage to Nursing Advantage, Nursing Advantage Canada and Clinical Standard Content. Clients will see errors when attempt to access these reports. ...
Number of Incidents
3 issues
Last incident
2 days ago
Monitor all your critical vendors' status pages from one place. Get outages alerts in Slack, PagerDuty, Datadog, and more.
IsDown offers an easy way to monitor PointClickCare with maximum flexibility
IsDown monitors PointClickCare for major outages. A major outage is when PointClickCare experiences a critical issue that severely affects one or more services/regions. When PointClickCare marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors PointClickCare status page for minor outages. A minor outage is when PointClickCare experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in PointClickCare status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors PointClickCare and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
PointClickCare and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
PointClickCare is currently operational. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the PointClickCare status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest PointClickCare outages, issues and problems' at the top of the page.
PointClickCare last outage was on September 08, 2024 with the title "Integrated Messaging Service Disruption"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor PointClickCare and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled. Check more details in here.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
The data and notifications you need, in the tools you already use.
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