PointClickCare is operational
Updated
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IsDown pulls data from PointClickCare's status page every few minutes. Refresh the page every few minutes to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Edwin
about 7 hours agoIs not loading on computer
Samantha
12 days agoUnable to logon to Point Click Care
Melissa
12 days agoPCC down,loads then shutsdown
David
14 days agoUser's are unable to log into PCC. Just keeps refreshing and times out.
Katie
14 days agoNot allowing access at facility from desktop and laptops internet is connected fine says pcc not responding
Maria
14 days agoCan't login for past 2 hours. Won't load page.
AMANDA
14 days agoUnable to sign in for 3 hours
Anon
14 days agoCan't access site or patient files.
viviana
14 days agopoint click care is not responding
Alix
about 1 month agoCan’t log in. Says system error
Dawn
about 1 month ago502 Bad Gateway Not able to log in
Dannyel
about 1 month agoError message when attempting to Login 502 Bad Gateway Microsoft-Azure-Application-Gateway/v2
Mary
about 1 month agoI am able to login but there is no residents listed
janet
about 2 months agoI cant get it to down load a stupid app
Lisa
about 2 months agoError code received citing the sites security will not allow access.
Chris
about 2 months ago403 Forbidden when logging in
Remmalyn
about 2 months agoPursue PCC shows 403 error upon access.
Amber
about 2 months ago403 Forbidden Anyone have an ETA for restoration? Why is it out this time?
Tianna
about 2 months agoAccess denied, unable to chart. States it is being blocked by security.
Ryan
about 2 months ago403 Forbidden - IP Address Blocked
Karen
about 2 months agoGetting access denied error 16 message
Janel
about 2 months agoWe are getting a error message that says it’s forbidden access
Grace
about 2 months ago403 Forbidden - Access Denied error 16
Tracy
about 2 months agoRecieving 403 forbidden error access denied error 16 this request was blocked by our security service
John
about 2 months agoCan't login error 16 access denied
Harmony
about 2 months agoIts down cant access our portal
Dana
about 2 months agoUnable to login saying access denied
Britt
about 2 months ago403 Forbidden Access Denied Error 16 www29.pointclickcare.com 2024-10-30 14:09:45 UTC What happened? This request was blocked by our security service Your IP: 216.196.177.162 Proxy IP: 45.223.197.1 (ID 101350-100) Incident ID: 1350000210030651766-20450495458313541
Jacob
about 2 months ago403 Forbidden - Access Denied Error 16. Unable to login to PCC, all clinicians unable to access
Isabel
about 2 months ago403 Forbidden Access Denied Error 16 www25.pointclickcare.com 2024-10-30 14:29:12 UTC
Josh
about 2 months ago403 Forbidden, access denied error code 16 pops up when logging in.
Jodi
about 2 months ago403 forbidden access denied
Ashley
about 2 months agoGetting 403 Forbidden access message when trying to login.
Dannyel
about 2 months agoError when attempting to login Message 404 forbidden access.
Stephen
about 2 months agoWhen logging on receiving "This request was blocked by our security service."
Mackenzie
about 2 months ago403 forbidden, access denied. error 16, security block
Theresa
about 2 months ago403 Forbidden - Access Denied Error 16
Rhonda
about 2 months ago403 Forbidden Access Denied Error 16 www19.pointclickcare.com 2024-10-30 14:19:52 UTC
Russ
about 2 months agoError 16 message. Access denied
Heather
about 2 months agocannot access PCC - stating Forbidden, access denied Error 16
Olivia
about 2 months agoMy entire staff has been logged out and is receiving "forbidden" messages on their screens.
Kristie
about 2 months agoCan't log in - Can't do anything
Kelly
about 2 months agoWhen I log in it says forbidden
Jennifer
about 2 months agoTHIS IS THE MESSAGE OUR FACILITY STAFF ARE GETTING WHEN ATTEMPTING TO LOG INTO PCC! 403 Forbidden Access Denied Error 16 www19.pointclickcare.com 2024-10-30 14:12:20 UTC What happened? This request was blocked by our security service Your IP: 173.67.177.146 Proxy IP: 45.223.197.1 (ID 1...
Sara
about 2 months agoWe are unable to log into PCC. Has 403 forbidden code. Error 16 states our access is denied. Why would this be?
Shana
about 2 months agoEntire system down, error message, unable to access.
Dominique
about 2 months agoAccess Denied; Error 16 message
kevin
about 2 months agoaccess denied from PCC security
Diana
about 2 months agoPCC says security is blocking my access
Abigail
about 2 months agoIt will not allow for anyone to log in.
Danny
about 2 months ago403 forbidden Access denied Blocked by security service
Ron
about 2 months ago403 Forbidden Access Denied
roxanne
about 2 months agounable to log in . states 502 bad gateway
Ana
about 2 months agoOne hour later - 502 Bad Gateway appears on screen when attempting to login still.
Quanda
about 2 months agoGetting message "Bad Gateway"
Lanell
about 2 months agoUnable to login. Getting bad gateway message.
dan
about 2 months agologin works fine and then 502 bad gateway
Megan
about 2 months agoWon't get past login screen
Vicki
about 2 months agoWe get a response that says 502 Bad Getaway
Katie
about 2 months agoCan not log in. 502 bad gateway
IsDown has tracked 122 incidents since started monitoring PointClickCare status in September 2023.
1 day ago · lasted about 6 hours
Within PAC Management, some Care Management module functionality is unavailable. Teams are investigating and updates will be sent as they become available. More details
4 days ago · lasted 44 minutes
Partner Toolkit, functionality within Care Insights, is not available. Teams have identified the issue and are working towards resolution. More details
6 days ago · lasted about 4 hours
Teams are investigating an intermittent issue causing performance degradation to WWW21 as of 3:42am EST, further updates to follow More details
We've tracked and collected 122 incidents since started monitoring PointClickCare status
Number of Incidents
6 issues
Last incident
2 days ago
Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
IsDown offers an easy way to monitor PointClickCare with maximum flexibility
IsDown monitors PointClickCare for major outages. A major outage is when PointClickCare experiences a critical issue that severely affects one or more services/regions. When PointClickCare marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors PointClickCare status page for minor outages. A minor outage is when PointClickCare experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in PointClickCare status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors PointClickCare and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
PointClickCare and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
PointClickCare isn't down. You can check PointClickCare status and incident details on the top of the page. IsDown continuously monitors PointClickCare official status page every few minutes. In the last 24 hours, there were 0 outages reported.
PointClickCare is currently operational. You can check PointClickCare status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of PointClickCare being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the PointClickCare official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
PointClickCare last outage was on December 19, 2024 with the title "PAC Management Care Management Module Functionality Unavailable"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor PointClickCare and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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