Is PointClickCare Down? What is the current status?

PointClickCare status is operational
IsDown gathers data for PointClickCare status from official sources and user reports.
Updated from PointClickCare official status page.
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PointClickCare issues reported by users in the last 24 hours

Latest user comments about PointClickCare problems

  • S
    1 day ago

    susan system is down completely

  • L
    1 day ago

    Lisa Mobile and remote access is down.

  • V
    1 day ago

    Valerie Its not working and I need to do my WORK!

  • S
    1 day ago

    Sheena Unable to log in. System is down.

  • A
    1 day ago

    Ann PCC is completely down for our facility.

  • K
    1 day ago

    Kari PCC is down at my work Valley Senior Living on 42nd (Woodside Village Grand Forks ND. Has been down all morning.

  • B
    1 day ago

    Breanna Wont even let you log in and chart

  • O
    1 day ago

    Olivia 504 Error when logging in

  • K
    1 day ago

    kimberlty PCC cont. to be down at Regency Park Health and Rehab. System malfunction HS at approx. 2AM.

  • F
    1 day ago

    Francis This PCC outage is taking too long. Very unsafe for our residents/patients.

  • M
    1 day ago

    Marisa Cannot log in we need this fixed immediately we can’t do anything with the system

  • K
    1 day ago

    kim Point click care not working

  • B
    1 day ago

    Benita I cannot log in to my PCC to chart or to see my eMAR.

  • Y
    1 day ago

    Yessica Pointclick keeps going down.

  • I
    1 day ago

    Irene Wesley enhanced living Doylestown has n access to point click care, please call 2676435995

  • J
    1 day ago

    Jill Unable to load page. Says no healthy upstream

  • T
    1 day ago

    Tracy My nurses are unable to open PCC Emar in order to pass meds.

  • H
    1 day ago

    Holly System is down several hours

  • M
    1 day ago

    Mary Can't log in. If I get in freezing

  • S
    1 day ago

    Stacy The entire system is down

  • C
    1 day ago

    Cierra Can’t open the MAR or TAR, slow response

  • T
    1 day ago

    Tara Can't bring up the MAR or any resident information

  • A
    1 day ago

    Amy Unable to login to back up computers to pass meds during outage

  • R
    1 day ago

    Rebekah Unable to get into MARs and TARs to sign off meds or treatments

  • S
    1 day ago

    Sarah it will not log in past the first customer log in page

  • M
    1 day ago

    Matt Unable to access emar or patients orders. What is the eta on the fix??

  • N
    1 day ago

    Nurse server issue- not communicating 504 error related to www20

  • J
    1 day ago

    James Able to log in, but reduced or impossible load times on MAR/TAR/Dashboard. Was able to input and wait for things to go through an hour ago albeit slow, but now wont even load pages.

  • T
    1 day ago

    Thomas Unable to access MAR or TAR.

  • L
    1 day ago

    Lynay Cannot open resident profiles. Cannot open MAR or TAR. Nothing will load.

  • B
    1 day ago

    Beth Unable to process any functions after login

  • B
    1 day ago

    Brandy Nothing can be saved in the emar or clinical chart at Kiowa District Manor.

  • L
    1 day ago

    Laurie No E MAR...no resident dashboard

  • P
    1 day ago

    Paula Unable to access MAR, TAR, or any other documenting tools.

  • A
    1 day ago

    Alyssa Can’t log on to get into MAR\TAR

  • R
    1 day ago

    Renata EMAR application not working. Can’t pass meds.

  • G
    1 day ago

    Gina Unable to connect/log in.

  • C
    1 day ago

    Chris Not able to access mar/tar. Charts.

  • K
    1 day ago

    Karri Redding Ca. Unable to get to MAR. Unable to pass morning meds. Has not loaded since 1230 am pst.

  • M
    1 day ago

    Mikayla The system appears down. It will not load past the login screen.

  • B
    1 day ago

    Beth Hennis Care Centre of Bolivar is unable to access their medication pass since 4:30am.

  • E
    1 day ago

    Emily MAR won’t load, I can’t see any medication lists.

  • D
    1 day ago

    Danielle Yes, unable to log in and perform med pass at nursing home

  • C
    1 day ago

    chris unable to do medication pass

  • C
    1 day ago

    Christi Unable to log in stating application is unavailable

  • P
    1 day ago

    Paul Nurses unable to access Point Click Care to pass medications as of 6:50 am CST at Glen Oaks Senior Living in New London, MN. Internet and phones are working.

  • J
    1 day ago

    Jordyn The loft in eureka. We can’t pass morning medications.

  • B
    1 day ago

    Brenda order tab does not work MAR and TAR does not work

  • T
    1 day ago

    Tiffany Unable to use PPC. Sign in capable, unable to click on patients, mar, orders. Palo pinto nursing center

  • J
    1 day ago

    Jaime We can access PCC just can not input blblood sugar etc can not chart or ign off on meds or treamtents

  • K
    1 day ago

    Ken WHAT THE FLIP POINTCLICKCARE!!! >:(

  • P
    1 day ago

    pat we are unable to pull up the individual mars. just loads without opening

  • C
    1 day ago

    Crystal Not allowing the facility to login

  • C
    1 day ago

    Carey we are unable to pull up the medication admin medication MAR to administer meds this mornig. we can log in to the CMAR put when you click on a pts name the meds will not pull up

  • J
    1 day ago

    Jason Has not functioned properly since 2200 Pacific. Cannot chart at all.

  • B
    1 day ago

    Bridget won't load pages, gateway timeout error

  • J
    1 day ago

    jose not working for the last 4 hours

  • A
    1 day ago

    Angela Will not login, circles without functioning

  • P
    1 day ago

    Patty I can log in, but when I get into the email when I click on a residents name it just says loading

  • I
    1 day ago

    Irene Not able to use mars/ tars

PointClickCare's status page currently shows no active incidents or outages.

PointClickCare outage history

Integrated Messaging Service Disruption

Minor Resolved

September 08, 2024 · lasted about 2 hours

Integrated messaging of the Core EHR is impacted for some Core EHR environments. We have identified the root cause and will provide an update when available.

Core EHR service disruption

Minor Resolved

September 08, 2024 · lasted 1 day

Locations: login.pointclickcare.com Teams are currently investigating a partial service disruption to login.pointclickcare.com. We are actively working to resolve the issue and will send an upda...

Nursing Advantage and Clinical Standard Content Outage

Minor Resolved

August 22, 2024 · lasted 44 minutes

Teams are investigating an issue causing an outage to Nursing Advantage, Nursing Advantage Canada and Clinical Standard Content. Clients will see errors when attempt to access these reports. ...

Sign up and check all outage history

PointClickCare outages in the last 30 days

Number of Incidents

3 issues

Last incident

2 days ago

Stay informed about PointClickCare status changes

IsDown offers an easy way to monitor PointClickCare with maximum flexibility

Major Outages Notifications

IsDown monitors PointClickCare for major outages. A major outage is when PointClickCare experiences a critical issue that severely affects one or more services/regions. When PointClickCare marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors PointClickCare status page for minor outages. A minor outage is when PointClickCare experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in PointClickCare status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors PointClickCare and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

PointClickCare and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is PointClickCare down today?

PointClickCare is currently operational. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the PointClickCare status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest PointClickCare outages, issues and problems' at the top of the page.

When was the last PointClickCare outage?

PointClickCare last outage was on September 08, 2024 with the title "Integrated Messaging Service Disruption"

PointClickCare not working for you? How do I know if PointClickCare is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.
How can I check PointClickCare status and outages?
Why use IsDown to monitor PointClickCare instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor PointClickCare and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled. Check more details in here.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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