Is PointClickCare Down? Check the current PointClickCare status
PointClickCare is operational
Updated
Monitoring PointClickCare since September 2023. Learn more
Monitoring 17 PointClickCare services and regions
14 incidents in 2025
PointClickCare is operational
Updated
Monitoring PointClickCare since September 2023. Learn more
Monitoring 17 PointClickCare services and regions
14 incidents in 2025
IsDown pulls data from PointClickCare's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Ashley
about 11 hours agoError message rec'd: 403 Forbidden Connection Failed Error 20 login.pointclickcare.ca 2025-03-03 17:06:39 UTC What happened? The proxy failed to connect to the web server, due to TCP connection timeout. Your IP: 45.78.169.46 Proxy IP: 45.223.197.1 (ID 101291-100) Incident ID: 129100...
Shara
about 11 hours agocannot log in and says 403 forbidden
JoEllen
about 11 hours agoreceiving 403 Forbidden message when logging in. This is on 2 different computers
Cierra
16 days agoNot able to run midnight census.
Beth
16 days agoNone of our nurses can login in PCC after internet outage .
Lauren
about 1 month agoSystem is down. Staff unable to login
Jennifer
about 1 month agoHome Health Care Work at Brickyard Healthcare Mishawaka, In 46545 Point click care is showing an error message unable to log in.
Sam
about 2 months agoUnable to use the Companion app
lana
about 2 months agoerror message. can't log in.
Amanda
about 2 months agoNot loading and staff are stating that it is giving them an error message
Theresa
about 2 months agoWill not load platform. Has error code
Debra
about 2 months agoWas kick out of system. Can not log back in. We get a message No healthy upstream
Rebecca
about 2 months agoUpstream connect error or disconnect/reset before headers
Shari
about 2 months agoNo healthy upstream message
Edwin
2 months agoIs not loading on computer
Samantha
3 months agoUnable to logon to Point Click Care
Melissa
3 months agoPCC down,loads then shutsdown
David
3 months agoUser's are unable to log into PCC. Just keeps refreshing and times out.
Katie
3 months agoNot allowing access at facility from desktop and laptops internet is connected fine says pcc not responding
Maria
3 months agoCan't login for past 2 hours. Won't load page.
AMANDA
3 months agoUnable to sign in for 3 hours
Anon
3 months agoCan't access site or patient files.
viviana
3 months agopoint click care is not responding
Alix
4 months agoCan’t log in. Says system error
Dawn
4 months ago502 Bad Gateway Not able to log in
Dannyel
4 months agoError message when attempting to Login 502 Bad Gateway Microsoft-Azure-Application-Gateway/v2
Mary
4 months agoI am able to login but there is no residents listed
janet
4 months agoI cant get it to down load a stupid app
Lisa
4 months agoError code received citing the sites security will not allow access.
Chris
4 months ago403 Forbidden when logging in
Remmalyn
4 months agoPursue PCC shows 403 error upon access.
Amber
4 months ago403 Forbidden Anyone have an ETA for restoration? Why is it out this time?
Tianna
4 months agoAccess denied, unable to chart. States it is being blocked by security.
Ryan
4 months ago403 Forbidden - IP Address Blocked
Karen
4 months agoGetting access denied error 16 message
Janel
4 months agoWe are getting a error message that says it’s forbidden access
Grace
4 months ago403 Forbidden - Access Denied error 16
Tracy
4 months agoRecieving 403 forbidden error access denied error 16 this request was blocked by our security service
John
4 months agoCan't login error 16 access denied
Harmony
4 months agoIts down cant access our portal
Dana
4 months agoUnable to login saying access denied
Britt
4 months ago403 Forbidden Access Denied Error 16 www29.pointclickcare.com 2024-10-30 14:09:45 UTC What happened? This request was blocked by our security service Your IP: 216.196.177.162 Proxy IP: 45.223.197.1 (ID 101350-100) Incident ID: 1350000210030651766-20450495458313541
Jacob
4 months ago403 Forbidden - Access Denied Error 16. Unable to login to PCC, all clinicians unable to access
Isabel
4 months ago403 Forbidden Access Denied Error 16 www25.pointclickcare.com 2024-10-30 14:29:12 UTC
Josh
4 months ago403 Forbidden, access denied error code 16 pops up when logging in.
Jodi
4 months ago403 forbidden access denied
Ashley
4 months agoGetting 403 Forbidden access message when trying to login.
Dannyel
4 months agoError when attempting to login Message 404 forbidden access.
Stephen
4 months agoWhen logging on receiving "This request was blocked by our security service."
Mackenzie
4 months ago403 forbidden, access denied. error 16, security block
Theresa
4 months ago403 Forbidden - Access Denied Error 16
Rhonda
4 months ago403 Forbidden Access Denied Error 16 www19.pointclickcare.com 2024-10-30 14:19:52 UTC
Russ
4 months agoError 16 message. Access denied
Heather
4 months agocannot access PCC - stating Forbidden, access denied Error 16
Olivia
4 months agoMy entire staff has been logged out and is receiving "forbidden" messages on their screens.
Kristie
4 months agoCan't log in - Can't do anything
Kelly
4 months agoWhen I log in it says forbidden
Jennifer
4 months agoTHIS IS THE MESSAGE OUR FACILITY STAFF ARE GETTING WHEN ATTEMPTING TO LOG INTO PCC! 403 Forbidden Access Denied Error 16 www19.pointclickcare.com 2024-10-30 14:12:20 UTC What happened? This request was blocked by our security service Your IP: 173.67.177.146 Proxy IP: 45.223.197.1 (ID 1...
Sara
4 months agoWe are unable to log into PCC. Has 403 forbidden code. Error 16 states our access is denied. Why would this be?
Shana
4 months agoEntire system down, error message, unable to access.
IsDown has tracked 136 incidents since started monitoring PointClickCare status in September 2023.
about 11 hours ago · lasted 24 minutes
Teams are currently investigating an issue affecting the PointClickCare Login Page, further updates to follow More details
4 days ago · lasted about 12 hours
Teams are currently investigating a service disruption to some QuickMAR Interfaces as of 7:38 PM EST, further updates to follow More details
6 days ago · lasted about 19 hours
Teams are currently investigating a service disruption to ChartPic as of 1:15 EST, further updates to follow. Impact is for Android users on ChartPic. iOS users are not impacted. Android users may seem success switching to legacy mode in the... More details
We've tracked and collected 136 incidents since started monitoring PointClickCare status
Number of Incidents
7 issues
Last incident
1 days ago
Get instant alerts when your critical services go down. One dashboard to monitor all your vendors' status pages.
Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
IsDown offers an easy way to monitor PointClickCare with maximum flexibility
IsDown monitors PointClickCare for major outages. A major outage is when PointClickCare experiences a critical issue that severely affects one or more services/regions. When PointClickCare marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors PointClickCare status page for minor outages. A minor outage is when PointClickCare experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in PointClickCare status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors PointClickCare and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
PointClickCare and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
PointClickCare isn't down. You can check PointClickCare status and incident details on the top of the page. IsDown continuously monitors PointClickCare official status page every few minutes. In the last 24 hours, there were 2 outages reported.
PointClickCare is currently operational. You can check PointClickCare status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of PointClickCare being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the PointClickCare official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
PointClickCare last outage was on March 03, 2025 with the title "PointClickCare Login Page Service Disruption"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor PointClickCare and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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