Live PointClickCare status. See if PointClickCare is down, view recent outages, and get real-time alerts when problems start.
PointClickCare is operational
IsDown pulls data from PointClickCare's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 163 incidents since started monitoring PointClickCare status in September 2023. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
15 days ago · lasted 5 days
Teams are currently investigating a service disruption to Nursing Advantage as of 1:30 PM EST, further updates to follow
27 days ago · lasted 26 days
PointClickCare has identified an issue causing QuickMAR Facility Text Message Notifications to not be delivered starting as early as May 10th. We are working with our provider to resolve, and in the interim you may use Facility Email Notifications...
29 days ago · lasted 20 minutes
We are currently investigating a full service disruption to WWW32 following a recent scheduled maintenance, further updates to follow
We've tracked and collected 163 incidents since started monitoring PointClickCare status
Join companies like Adobe, Coursera, and Glassdoor that use IsDown to monitor their vendors.
amelia
unable to make it past the login screen - "bad gateway"
Trista
Unable to get into risk management. Giving error code
Lori
Can’t access point click care
Jennifer
403 Forbidden error message
Melanie
PCC is down. I cannot log on, I am getting a message "403 Forbidden" connection failed Error
Danielle
PCC down not working not updating
Allegria
None of our machines can connect
Angela
will not load at my facility
Ashley
Error message rec'd: 403 Forbidden Connection Failed Error 20 login.pointclickcare.ca 2025-03-03 17:06:39 UTC What happened? The proxy failed to connect to the web server, due to TCP connection timeout. Your IP: 45.78.169.46 Proxy IP: 45.223.197.1 (ID 101291-100) Incident ID: 129100...
Shara
cannot log in and says 403 forbidden
JoEllen
receiving 403 Forbidden message when logging in. This is on 2 different computers
Cierra
Not able to run midnight census.
Beth
None of our nurses can login in PCC after internet outage .
Lauren
System is down. Staff unable to login
Jennifer
Work at Brickyard Healthcare Mishawaka, In 46545 Point click care is showing an error message unable to log in.
Sam
Unable to use the Companion app
lana
error message. can't log in.
Amanda
Not loading and staff are stating that it is giving them an error message
Theresa
Will not load platform. Has error code
Debra
Was kick out of system. Can not log back in. We get a message No healthy upstream
Rebecca
Upstream connect error or disconnect/reset before headers
Shari
No healthy upstream message
Edwin
Is not loading on computer
Samantha
Unable to logon to Point Click Care
Melissa
PCC down,loads then shutsdown
David
User's are unable to log into PCC. Just keeps refreshing and times out.
Katie
Not allowing access at facility from desktop and laptops internet is connected fine says pcc not responding
Maria
Can't login for past 2 hours. Won't load page.
AMANDA
Unable to sign in for 3 hours
Anon
Can't access site or patient files.
viviana
point click care is not responding
Alix
Can’t log in. Says system error
Dawn
502 Bad Gateway Not able to log in
Dannyel
Error message when attempting to Login 502 Bad Gateway Microsoft-Azure-Application-Gateway/v2
Mary
I am able to login but there is no residents listed
janet
I cant get it to down load a stupid app
Lisa
Error code received citing the sites security will not allow access.
Chris
403 Forbidden when logging in
Remmalyn
Pursue PCC shows 403 error upon access.
Amber
403 Forbidden Anyone have an ETA for restoration? Why is it out this time?
Tianna
Access denied, unable to chart. States it is being blocked by security.
Ryan
403 Forbidden - IP Address Blocked
Karen
Getting access denied error 16 message
Janel
We are getting a error message that says it’s forbidden access
Grace
403 Forbidden - Access Denied error 16
Tracy
Recieving 403 forbidden error access denied error 16 this request was blocked by our security service
John
Can't login error 16 access denied
Harmony
Its down cant access our portal
Dana
Unable to login saying access denied
Britt
403 Forbidden Access Denied Error 16 www29.pointclickcare.com 2024-10-30 14:09:45 UTC What happened? This request was blocked by our security service Your IP: 216.196.177.162 Proxy IP: 45.223.197.1 (ID 101350-100) Incident ID: 1350000210030651766-20450495458313541
Jacob
403 Forbidden - Access Denied Error 16. Unable to login to PCC, all clinicians unable to access
Isabel
403 Forbidden Access Denied Error 16 www25.pointclickcare.com 2024-10-30 14:29:12 UTC
Josh
403 Forbidden, access denied error code 16 pops up when logging in.
Jodi
403 forbidden access denied
Ashley
Getting 403 Forbidden access message when trying to login.
Dannyel
Error when attempting to login Message 404 forbidden access.
Stephen
When logging on receiving "This request was blocked by our security service."
Mackenzie
403 forbidden, access denied. error 16, security block
Theresa
403 Forbidden - Access Denied Error 16
Rhonda
403 Forbidden Access Denied Error 16 www19.pointclickcare.com 2024-10-30 14:19:52 UTC
Be the First to Know When Vendors Go Down
IsDown aggregates official status pages and provides alerts when outages are detected
Services commonly monitored together with PointClickCare
PointClickCare isn't down. You can check PointClickCare status and incident details on the top of the page. IsDown continuously monitors PointClickCare official status page every few minutes. In the last 24 hours, there were 0 outages reported.
PointClickCare is currently operational. You can check PointClickCare status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of PointClickCare being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the PointClickCare official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
PointClickCare last outage was on June 11, 2025 with the title "Nursing Advantage Service Disruption"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor PointClickCare and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor PointClickCare with maximum flexibility
IsDown monitors PointClickCare for major outages. A major outage is when PointClickCare experiences a critical issue that severely affects one or more services/regions. When PointClickCare marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors PointClickCare status page for minor outages. A minor outage is when PointClickCare experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in PointClickCare status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors PointClickCare and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
PointClickCare and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.
The data and notifications you need, in the tools you already use.
14-day free trial · No credit card required · No code required
