Is PointClickCare Down? Check the current PointClickCare status

PointClickCare is operational

Updated

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Current PointClickCare official ongoing incidents

No ongoing outages reported in PointClickCare's status page

IsDown pulls data from PointClickCare's status page every few minutes. Refresh the page every few minutes to see if there are any updates.

PointClickCare issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about PointClickCare problems

  • E

    Edwin

    about 7 hours ago

    Is not loading on computer

  • S

    Samantha

    12 days ago

    Unable to logon to Point Click Care

  • M

    Melissa

    12 days ago

    PCC down,loads then shutsdown

  • D

    David

    14 days ago

    User's are unable to log into PCC. Just keeps refreshing and times out.

  • K

    Katie

    14 days ago

    Not allowing access at facility from desktop and laptops internet is connected fine says pcc not responding

  • M

    Maria

    14 days ago

    Can't login for past 2 hours. Won't load page.

  • A

    AMANDA

    14 days ago

    Unable to sign in for 3 hours

  • A

    Anon

    14 days ago

    Can't access site or patient files.

  • V

    viviana

    14 days ago

    point click care is not responding

  • A

    Alix

    about 1 month ago

    Can’t log in. Says system error

  • D

    Dawn

    about 1 month ago

    502 Bad Gateway Not able to log in

  • D

    Dannyel

    about 1 month ago

    Error message when attempting to Login 502 Bad Gateway Microsoft-Azure-Application-Gateway/v2

  • M

    Mary

    about 1 month ago

    I am able to login but there is no residents listed

  • J

    janet

    about 2 months ago

    I cant get it to down load a stupid app

  • L

    Lisa

    about 2 months ago

    Error code received citing the sites security will not allow access.

  • C

    Chris

    about 2 months ago

    403 Forbidden when logging in

  • R

    Remmalyn

    about 2 months ago

    Pursue PCC shows 403 error upon access.

  • A

    Amber

    about 2 months ago

    403 Forbidden Anyone have an ETA for restoration? Why is it out this time?

  • T

    Tianna

    about 2 months ago

    Access denied, unable to chart. States it is being blocked by security.

  • R

    Ryan

    about 2 months ago

    403 Forbidden - IP Address Blocked

  • K

    Karen

    about 2 months ago

    Getting access denied error 16 message

  • J

    Janel

    about 2 months ago

    We are getting a error message that says it’s forbidden access

  • G

    Grace

    about 2 months ago

    403 Forbidden - Access Denied error 16

  • T

    Tracy

    about 2 months ago

    Recieving 403 forbidden error access denied error 16 this request was blocked by our security service

  • J

    John

    about 2 months ago

    Can't login error 16 access denied

  • H

    Harmony

    about 2 months ago

    Its down cant access our portal

  • D

    Dana

    about 2 months ago

    Unable to login saying access denied

  • B

    Britt

    about 2 months ago

    403 Forbidden Access Denied Error 16 www29.pointclickcare.com 2024-10-30 14:09:45 UTC What happened? This request was blocked by our security service Your IP: 216.196.177.162 Proxy IP: 45.223.197.1 (ID 101350-100) Incident ID: 1350000210030651766-20450495458313541

  • J

    Jacob

    about 2 months ago

    403 Forbidden - Access Denied Error 16. Unable to login to PCC, all clinicians unable to access

  • I

    Isabel

    about 2 months ago

    403 Forbidden Access Denied Error 16 www25.pointclickcare.com 2024-10-30 14:29:12 UTC

  • J

    Josh

    about 2 months ago

    403 Forbidden, access denied error code 16 pops up when logging in.

  • J

    Jodi

    about 2 months ago

    403 forbidden access denied

  • A

    Ashley

    about 2 months ago

    Getting 403 Forbidden access message when trying to login.

  • D

    Dannyel

    about 2 months ago

    Error when attempting to login Message 404 forbidden access.

  • S

    Stephen

    about 2 months ago

    When logging on receiving "This request was blocked by our security service."

  • M

    Mackenzie

    about 2 months ago

    403 forbidden, access denied. error 16, security block

  • T

    Theresa

    about 2 months ago

    403 Forbidden - Access Denied Error 16

  • R

    Rhonda

    about 2 months ago

    403 Forbidden Access Denied Error 16 www19.pointclickcare.com 2024-10-30 14:19:52 UTC

  • R

    Russ

    about 2 months ago

    Error 16 message. Access denied

  • H

    Heather

    about 2 months ago

    cannot access PCC - stating Forbidden, access denied Error 16

  • O

    Olivia

    about 2 months ago

    My entire staff has been logged out and is receiving "forbidden" messages on their screens.

  • K

    Kristie

    about 2 months ago

    Can't log in - Can't do anything

  • K

    Kelly

    about 2 months ago

    When I log in it says forbidden

  • J

    Jennifer

    about 2 months ago

    THIS IS THE MESSAGE OUR FACILITY STAFF ARE GETTING WHEN ATTEMPTING TO LOG INTO PCC! 403 Forbidden Access Denied Error 16 www19.pointclickcare.com 2024-10-30 14:12:20 UTC What happened? This request was blocked by our security service Your IP: 173.67.177.146 Proxy IP: 45.223.197.1 (ID 1...

  • S

    Sara

    about 2 months ago

    We are unable to log into PCC. Has 403 forbidden code. Error 16 states our access is denied. Why would this be?

  • S

    Shana

    about 2 months ago

    Entire system down, error message, unable to access.

  • D

    Dominique

    about 2 months ago

    Access Denied; Error 16 message

  • K

    kevin

    about 2 months ago

    access denied from PCC security

  • D

    Diana

    about 2 months ago

    PCC says security is blocking my access

  • A

    Abigail

    about 2 months ago

    It will not allow for anyone to log in.

  • D

    Danny

    about 2 months ago

    403 forbidden Access denied Blocked by security service

  • R

    Ron

    about 2 months ago

    403 Forbidden Access Denied

  • R

    roxanne

    about 2 months ago

    unable to log in . states 502 bad gateway

  • A

    Ana

    about 2 months ago

    One hour later - 502 Bad Gateway appears on screen when attempting to login still.

  • Q

    Quanda

    about 2 months ago

    Getting message "Bad Gateway"

  • L

    Lanell

    about 2 months ago

    Unable to login. Getting bad gateway message.

  • D

    dan

    about 2 months ago

    login works fine and then 502 bad gateway

  • M

    Megan

    about 2 months ago

    Won't get past login screen

  • V

    Vicki

    about 2 months ago

    We get a response that says 502 Bad Getaway

  • K

    Katie

    about 2 months ago

    Can not log in. 502 bad gateway

PointClickCare outage history

IsDown has tracked 122 incidents since started monitoring PointClickCare status in September 2023.

  • Dec 19 2024

    Within PAC Management, some Care Management module functionality is unavailable. Teams are investigating and updates will be sent as they become available. More details

  • Dec 17 2024

    4 days ago · lasted 44 minutes

    Partner Toolkit, functionality within Care Insights, is not available. Teams have identified the issue and are working towards resolution. More details

  • Dec 15 2024

    6 days ago · lasted about 4 hours

    Teams are investigating an intermittent issue causing performance degradation to WWW21 as of 3:42am EST, further updates to follow More details

  • Sep 2023 ...
    IsDown started monitoring PointClickCare status

    We've tracked and collected 122 incidents since started monitoring PointClickCare status

Sign up and check all outage history

PointClickCare outages in the last 30 days

Number of Incidents

6 issues

Last incident

2 days ago

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Stay informed about PointClickCare status changes

IsDown offers an easy way to monitor PointClickCare with maximum flexibility

Major Outages Notifications

IsDown monitors PointClickCare for major outages. A major outage is when PointClickCare experiences a critical issue that severely affects one or more services/regions. When PointClickCare marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors PointClickCare status page for minor outages. A minor outage is when PointClickCare experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in PointClickCare status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors PointClickCare and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

PointClickCare and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is PointClickCare down today?

PointClickCare isn't down. You can check PointClickCare status and incident details on the top of the page. IsDown continuously monitors PointClickCare official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current PointClickCare status?

PointClickCare is currently operational. You can check PointClickCare status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a PointClickCare outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is PointClickCare slow today?

Currently there's no report of PointClickCare being slow. Check on the top of the page if there are any reported problems by other users.

How are PointClickCare outages detected?

IsDown monitors the PointClickCare official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last PointClickCare outage?

PointClickCare last outage was on December 19, 2024 with the title "PAC Management Care Management Module Functionality Unavailable"

PointClickCare not working for you? How do I know if PointClickCare is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.
How can I check PointClickCare status and outages?
Why use IsDown to monitor PointClickCare instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor PointClickCare and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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