Is PointClickCare Data Relay Down?

Live PointClickCare Data Relay status. See if PointClickCare Data Relay is down, view recent outages, and get real-time alerts when problems start.

What is PointClickCare Data Relay current status?

PointClickCare Data Relay is operational

IsDown pulls data from PointClickCare's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

PointClickCare Data Relay not working for you?

PointClickCare Data Relay issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

PointClickCare Data Relay outage history

IsDown has tracked 2 incidents for PointClickCare Data Relay since started monitoring PointClickCare status in September 2023. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • Feb 05 2025

    4 months ago · lasted about 2 hours

    Teams are investigating an issue causing performance degradation to one of our VMs for WWW20 as of 5AM EST 2/5/2025, further updates to follow. Data relay hourly log files may be missing, but as soon as the next one comes up the customer should be...

  • Aug 07 2024

    10 months ago · lasted about 2 hours

    Affected Infrastructure: Components: Senior Care EHR Application Locations: login.pointclickcare.com Teams are currently investigating a service disruption to login.pointclickcare.com since 4:30 am EST. We are actively working to resolve th...

  • Sep 2023 ...
    IsDown started monitoring PointClickCare status

    We've tracked and collected 2 incidents for PointClickCare Data Relay since started monitoring PointClickCare status

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Frequently Asked Questions

Is PointClickCare Data Relay down today?

PointClickCare Data Relay is down. You can check PointClickCare Data Relay status and incident details on the top of the page. IsDown continuously monitors PointClickCare Data Relay official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current PointClickCare Data Relay status?

PointClickCare Data Relay seems to be having problems. You can check PointClickCare Data Relay status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a PointClickCare Data Relay outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is PointClickCare Data Relay slow today?

Currently there's no report of PointClickCare Data Relay being slow. Check on the top of the page if there are any reported problems by other users.

How are PointClickCare Data Relay outages detected?

IsDown monitors the PointClickCare Data Relay official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last PointClickCare Data Relay outage?

PointClickCare Data Relay last outage was on February 05, 2025 with the title "WWW20 ENV, Data Relay hourly logs may be affected"

PointClickCare not working for you? How do I know if PointClickCare is down?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about PointClickCare status changes?

IsDown offers an easy way to monitor PointClickCare with maximum flexibility

Major Outages Notifications

IsDown monitors Data Relay for major outages. A major outage is when Data Relay experiences a critical issue that severely affects one or more services/regions. When PointClickCare marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors PointClickCare status page for minor outages. A minor outage is when Data Relay experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in PointClickCare status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors PointClickCare and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

PointClickCare and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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