Outage in PointClickCare
PointClickCare Outage
Resolved Major
August 07, 2024 - Started over 1 year ago
- Lasted about 2 hours
Incident Report
Affected Infrastructure:
Components: Senior Care EHR Application
Locations: login.pointclickcare.com
Teams are currently investigating a service disruption to login.pointclickcare.com since 4:30 am EST. We are actively working to resolve the issue and will send an update once the issue has been resolved.
Components: Senior Care EHR Application
Locations: login.pointclickcare.com
Teams are currently investigating a service disruption to login.pointclickcare.com since 4:30 am EST. We are actively working to resolve the issue and will send an update once the issue has been resolved.
Components affected
PointClickCare Senior Care EHR Application PointClickCare Integrated Messaging Service PointClickCare Skin & Wound PointClickCare Secure FTP PointClickCare Data Relay PointClickCare Partner Marketplace PointClickCare Nutrition Management PointClickCare Infection Prevention & Control PointClickCare QuickMAR PointClickCare QuickMAR RX/Interface PointClickCare Care Insights PointClickCare PAC Management PointClickCare Performance Insights PointClickCare Pharmacy Connect PointClickCare Secure Conversations PointClickCare Connected Care CenterNeed to monitor PointClickCare outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
over 1 year ago - at 08/07/2024 09:25AM
Affected Infrastructure:
Components: Senior Care EHR Application
Locations: login.pointclickcare.com
Teams are currently investigating a service disruption to login.pointclickcare.com since 4:30 am EST. We are actively working to resolve the issue and will send an update once the issue has been resolved.
over 1 year ago - at 08/07/2024 11:05AM
PointClickCare is experiencing an issue where users were receiving 403 errors before log in. We are currently applying a fix to resolve this issue. Updates to follow.
over 1 year ago - at 08/07/2024 11:05AM
Affected Infrastructure:
Components: Senior Care EHR Application
Locations: login.pointclickcare.com
PointClickCare is experiencing an issue where users were receiving 403 errors before log in. We are currently applying a fix to resolve this issue. Updates to follow.
Latest PointClickCare outages
W28 Service Disruption on Partnered API Applications - 5 days ago
Ontario eConnectPlus Outage - 12 days ago
W19, W21, and W28 Performance Degradation for Assessment - 12 days ago
PAC patient display errors - 16 days ago
Elevated response times on EFS - 18 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 5450 services available
Integrations with
