Outage in PointClickCare
Login Issue for National Care Collaboration Network
Resolved Minor
September 25, 2026 - Started 18 days ago
- Lasted about 6 hours
Incident Report
We continue to investigate service degradation affecting the NCCN, PAC Management, and BH TRP Portal that may cause some users to experience login issues, slowness, or errors while navigating the applications.
Components affected
PointClickCare PAC Management PointClickCare Behavioral Health Treatment and Referral Platform PointClickCare National Care Collaboration NetworkTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
18 days ago - at 09/25/2026 03:10PM
We continue to investigate service degradation affecting the NCCN, PAC Management, and BH TRP Portal that may cause some users to experience login issues, slowness, or errors while navigating the applications.
18 days ago - at 09/25/2026 03:45PM
We continue to experience intermittent service disruptions due to ongoing service degradation, which may cause some users to encounter login issues, slowness, or errors accessing the NCCN, PAC Management, and BH TRP Platforms. Our teams are actively working to restore full stability.
Latest PointClickCare outages
National Care Collaboration Network SSO Login Issues - about 1 hour ago
Message Delay for National Care Collaboration Network - about 20 hours ago
PAC Management Service Disruption - 4 days ago
NCCN SFTP Unavailable - 19 days ago
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