Is PointClickCare PAC Network Management Down?

This page shows the live PointClickCare PAC Network Management status so you can confirm in seconds if PointClickCare PAC Network Management is down.

PointClickCare PAC Network Management current status

Updated

PointClickCare PAC Network Management is operational

IsDown pulls data from the official status page every few minutes and collects user-reported PointClickCare PAC Network Management issues.
Refresh the page to see the latest updates.

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PointClickCare PAC Network Management user-reported issues in the last 24 hours

This chart displays the number of user-reported PointClickCare PAC Network Management problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

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PointClickCare PAC Network Management outage history

IsDown has tracked 7 incidents for PointClickCare PAC Network Management since started monitoring PointClickCare downtimes in September 2023. We are also collecting data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • Jan 09 2025

    4 months ago · lasted about 5 hours

    One of our cloud providers is having intermittent network issues at one of their datacenter locations. We are working with them to resolve, as well as mitigate impact to our services as they arise. You may experience intermittent issues until ...

  • Jan 09 2025

    4 months ago · lasted about 15 hours

    Users may experience errors in PAC Management due to cloud hosting provider network issues. PointClickCare is working with Microsoft to address the issue.

  • Dec 19 2024

    Within PAC Management, some Care Management module functionality is unavailable. Teams are investigating and updates will be sent as they become available.

  • Aug 07 2024

    9 months ago · lasted about 2 hours

    Affected Infrastructure: Components: Senior Care EHR Application Locations: login.pointclickcare.com Teams are currently investigating a service disruption to login.pointclickcare.com since 4:30 am EST. We are actively working to resolve th...

  • Jul 19 2024

    10 months ago · lasted 3 days

    PointClickCare is experiencing an issue where users are unable to open the Therapy tab. We're working with our partner NetHealth to resolve this issue. Updates to follow.

  • Sep 2023 ...
    IsDown started monitoring PointClickCare status

    We've tracked and collected 7 incidents for PointClickCare PAC Network Management since started monitoring PointClickCare status

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Latest user comments about PointClickCare PAC Network Management issues

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PointClickCare PAC Network Management outages in the last 30 days

Number of Incidents

0 issues

Last incident

122 days ago

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Having problems with PointClickCare PAC Network Management? What can you do?

  1. First, stay calm.

    • We know it's stressful when PointClickCare PAC Network Management is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact of the PointClickCare PAC Network Management outage

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If PointClickCare PAC Network Management is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Did PointClickCare PAC Network Management recover?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
    • Vendors usually publish post-mortem analysis reports, so keep an eye on their social media channels and website for more information.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

Want to be informed about PointClickCare status changes?

IsDown offers an easy way to monitor PointClickCare with maximum flexibility

Major Outages Notifications

IsDown monitors PAC Network Management for major outages. A major outage is when PAC Network Management experiences a critical issue that severely affects one or more services/regions. When PointClickCare marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors PointClickCare status page for minor outages. A minor outage is when PAC Network Management experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in PointClickCare status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors PointClickCare and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

PointClickCare and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is PointClickCare PAC Network Management down today?

PointClickCare PAC Network Management isn't down. You can check PointClickCare PAC Network Management status and incident details on the top of the page. IsDown continuously monitors PointClickCare PAC Network Management official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current PointClickCare PAC Network Management status?

PointClickCare PAC Network Management is currently operational. You can check PointClickCare PAC Network Management status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a PointClickCare PAC Network Management outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is PointClickCare PAC Network Management slow today?

Currently there's no report of PointClickCare PAC Network Management being slow. Check on the top of the page if there are any reported problems by other users.

How are PointClickCare PAC Network Management outages detected?

IsDown monitors the PointClickCare PAC Network Management official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last PointClickCare PAC Network Management outage?

PointClickCare PAC Network Management last outage was on January 09, 2025 with the title "Cloud Provider Network Degradation"

PointClickCare not working for you? How do I know if PointClickCare is down?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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