Check if PointClickCare Messaging Service is down, official outages, user-reported issues, and outages map.
PointClickCare Messaging Service is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 13 incidents for PointClickCare Messaging Service since started monitoring PointClickCare status in September 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official PointClickCare Messaging Service outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Apr 16, 2025
04:16 PM EDT
|
Minor
Teams have identified errors in Senior Care EHR application starting around 3:15PM on April 16th,...
|
about 3 hours |
|
Jan 09, 2025
08:57 AM EST
|
Minor
One of our cloud providers is having intermittent network issues at one of their datacenter locat...
|
about 5 hours |
|
Sep 26, 2024
12:00 PM EDT
|
Minor
PointClickCare has been notified from our vendor partner of a location based DNS issue impacting ...
|
about 2 hours |
|
Sep 08, 2024
07:45 AM EDT
|
Minor
Integrated messaging of the Core EHR is impacted for some Core EHR environments. We have identifi...
|
about 2 hours |
|
Aug 07, 2024
05:27 AM EDT
|
Major
Affected Infrastructure:
Components: Senior Care EHR Application
Locations: login.pointclickca...
|
about 2 hours |
|
Jul 19, 2024
02:20 AM EDT
|
Minor
Integrated messaging inbound and outbound of the Core EHR is currently unavailable for some Core ...
|
3 days |
|
Jul 19, 2024
02:20 AM EDT
|
Major
Integrated messaging inbound and outbound of the Core EHR is currently unavailable. Messages wil...
|
about 6 hours |
|
Apr 11, 2024
01:59 PM EDT
|
Minor
Teams are investigating an issue causing a performance degradation to ISO-G, further updates to f...
|
about 4 hours |
|
Apr 10, 2024
02:48 PM EDT
|
Minor
Teams are currently investigating issue affecting our ISO-G messaging service as of 12:51pm EST....
|
44 minutes |
|
Dec 18, 2023
12:29 PM EST
|
Minor
PointClickCare teams have been alerting to inbound messaging delays. The issue is being investiga...
|
22 minutes |
See what users are saying about PointClickCare Messaging Service issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Monitoring PointClickCare since September 2023
Messaging Service is part of PointClickCare. Check the PointClickCare's status.
2 incidents in 2025
PointClickCare Messaging Service isn't down. You can check PointClickCare Messaging Service status and incident details on the top of the page. IsDown continuously monitors PointClickCare Messaging Service official status page every few minutes. In the last 24 hours, there were 0 outages reported.
PointClickCare Messaging Service is currently operational. You can check PointClickCare Messaging Service status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of PointClickCare Messaging Service being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the PointClickCare Messaging Service official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
PointClickCare Messaging Service last outage was on April 16, 2025 with the title "ISO-L Performance Degradation"
IsDown and DownDetector help users determine if PointClickCare is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about PointClickCare's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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