Outage in PointClickCare
Cloud Provider Network Degradation
Resolved Minor
January 09, 2025 - Started about 1 year ago
- Lasted about 5 hours
Incident Report
One of our cloud providers is having intermittent network issues at one of their datacenter locations. We are working with them to resolve, as well as mitigate impact to our services as they arise.
You may experience intermittent issues until the network stability issues are completely resolved. We do not yet have an ETA for resolution.
You may experience intermittent issues until the network stability issues are completely resolved. We do not yet have an ETA for resolution.
Components affected
PointClickCare Senior Care EHR Application PointClickCare Integrated Messaging Service PointClickCare Nutrition Management PointClickCare Infection Prevention & Control PointClickCare QuickMAR PointClickCare Care Insights PointClickCare PAC Management PointClickCare Performance Insights PointClickCare Pharmacy Connect PointClickCare Secure Conversations PointClickCare Connected Care CenterNeed to monitor PointClickCare outages?
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- Show real-time status on private or public status page
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Latest Updates ( sorted recent to last )
about 1 year ago - at 01/09/2025 01:24PM
One of our cloud providers is having intermittent network issues at one of their datacenter locations. We are working with them to resolve, as well as mitigate impact to our services as they arise.
You may experience intermittent issues until the network stability issues are completely resolved. We do not yet have an ETA for resolution.
about 1 year ago - at 01/09/2025 01:37PM
One of our cloud providers is having intermittent network issues at one of their datacenter locations. We are working with them to resolve, as well as mitigate impact to our services as they arise.
You may experience intermittent issues until the network stability issues are completely resolved. We do not yet have an ETA for resolution.
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