PointClickCare status updated
PointClickCare Secure Conversations is working normally
This chart shows the number of user-reported issues for PointClickCare Secure Conversations service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. Sign up to get alerts when PointClickCare Secure Conversations is down.
See where users report PointClickCare Secure Conversations is down. The map shows recent PointClickCare Secure Conversations outages from around the world.
Secure Conversations Outage MapTrusted by 1,000+ teams
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
In the last 90 days, PointClickCare had 2 incidents with a median duration of 12 hours 59 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent PointClickCare Secure Conversations outages, including timelines, affected components, and resolution details.
| Title | IsDown detected At | Duration |
|---|---|---|
|
PointClickCare is experiencing an issue where Secure Conversations may not display correctly in S...
|
Apr 16, 2026 at 03:48 PM UTC
|
about 20 hours |
|
We are investigating a service disruption to Secure Conversations as of 10:03 AM EST, further upd...
|
Mar 24, 2026 at 03:05 PM UTC
|
about 5 hours |
|
We have identified an issue causing messaging delays related to SMS-based Multi-Factor Authentica...
|
Dec 01, 2025 at 06:42 PM UTC
|
about 20 hours |
|
We have identified an issue causing messaging delays related to SMS-based Multi-Factor Authentica...
|
Nov 28, 2025 at 08:36 PM UTC
|
about 16 hours |
|
Teams are working with our hosting provider to investigate service disruption to Secure Conversat...
|
Apr 17, 2025 at 09:00 PM UTC
|
about 2 hours |
|
One of our cloud providers is having intermittent network issues at one of their datacenter locat...
|
Jan 09, 2025 at 01:57 PM UTC
|
about 5 hours |
|
Affected Infrastructure:
Components: Senior Care EHR Application
Locations: login.pointclickca...
|
Aug 07, 2024 at 09:27 AM UTC
|
about 2 hours |
|
Teams have been alerted to an issue causing intermittent slowness and errors starting at approxim...
|
Feb 27, 2024 at 04:38 PM UTC
|
44 minutes |
|
Teams are currently investigating a partial service disruption to Secure Conversations since 1:30...
|
Feb 20, 2024 at 08:12 PM UTC
|
about 3 hours |
|
Teams are investigating an availability outage for the WWW21 environment and are working to resolve.
|
Dec 10, 2023 at 09:40 PM UTC
|
about 6 hours |
Trusted by 1,000+ teams
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Teams that track PointClickCare status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
PointClickCare Secure Conversations isn't down. You can check PointClickCare Secure Conversations status and incident details on the top of the page. IsDown continuously monitors PointClickCare Secure Conversations official status page every few minutes. In the last 24 hours, there were 0 outages reported.
PointClickCare Secure Conversations is currently operational. You can check PointClickCare Secure Conversations status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of PointClickCare Secure Conversations being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the PointClickCare Secure Conversations official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
PointClickCare Secure Conversations last outage was on April 16, 2026 with the title "Secure Conversations Disruption"
IsDown has tracked 10 PointClickCare Secure Conversations incidents since September 2023.
Check the PointClickCare Secure Conversations status at the top of this page. IsDown combines official status page data with user reports to show whether PointClickCare Secure Conversations is down for everyone or if the issue is on your end.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor PointClickCare and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if PointClickCare is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about PointClickCare's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
14-day free trial · No credit card required · No code required