Check if PointClickCare Secure Conversations is down, official outages, user-reported issues, and outages map.
PointClickCare Secure Conversations is working normally
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Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
See what users are saying about PointClickCare Secure Conversations issues that impacted them and how they are affected by the outage.
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IsDown has tracked 8 incidents for PointClickCare Secure Conversations since started monitoring PointClickCare status in September 2023. We collect data from 5010+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official PointClickCare Secure Conversations outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Dec 01, 2025
01:42 PM EST
|
Minor
We have identified an issue causing messaging delays related to SMS-based Multi-Factor Authentica...
|
about 20 hours |
|
Nov 28, 2025
03:36 PM EST
|
Minor
We have identified an issue causing messaging delays related to SMS-based Multi-Factor Authentica...
|
about 16 hours |
|
Apr 17, 2025
05:00 PM EDT
|
Major
Teams are working with our hosting provider to investigate service disruption to Secure Conversat...
|
about 2 hours |
|
Jan 09, 2025
08:57 AM EST
|
Minor
One of our cloud providers is having intermittent network issues at one of their datacenter locat...
|
about 5 hours |
|
Aug 07, 2024
05:27 AM EDT
|
Major
Affected Infrastructure:
Components: Senior Care EHR Application
Locations: login.pointclickca...
|
about 2 hours |
|
Feb 27, 2024
11:38 AM EST
|
Minor
Teams have been alerted to an issue causing intermittent slowness and errors starting at approxim...
|
44 minutes |
|
Feb 20, 2024
03:12 PM EST
|
Minor
Teams are currently investigating a partial service disruption to Secure Conversations since 1:30...
|
about 3 hours |
|
Dec 10, 2023
04:40 PM EST
|
Major
Teams are investigating an availability outage for the WWW21 environment and are working to resolve.
|
about 6 hours |
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Create one dashboard to track the status of PointClickCare and all your vendors. Get outage alerts via Slack, Teams, Datadog, PagerDuty and more.
Monitor PointClickCare outagesJoin 1,000+ teams monitoring their stack with IsDown.
Secure Conversations is a component of PointClickCare that facilitates encrypted messaging and communication among healthcare teams within the platform.
Monitoring PointClickCare since September 2023
Secure Conversations is part of PointClickCare. Check the PointClickCare's status.
4 incidents in 2025
PointClickCare Secure Conversations isn't down. You can check PointClickCare Secure Conversations status and incident details on the top of the page. IsDown continuously monitors PointClickCare Secure Conversations official status page every few minutes. In the last 24 hours, there were 0 outages reported.
PointClickCare Secure Conversations is currently operational. You can check PointClickCare Secure Conversations status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of PointClickCare Secure Conversations being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the PointClickCare Secure Conversations official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
PointClickCare Secure Conversations last outage was on December 01, 2025 with the title "Messaging Delays - SMS MFA, Secure Conversations, QuickMAR - 12/1/2025"
IsDown and DownDetector help users determine if PointClickCare is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about PointClickCare's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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