PointClickCare status updated
PointClickCare Secure Conversations is working normally
This chart shows the number of user-reported issues for PointClickCare Secure Conversations service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report PointClickCare Secure Conversations is down. The map shows recent PointClickCare Secure Conversations outages from around the world.
Secure Conversations Outage MapIn the last 90 days, PointClickCare had 2 incidents with a median duration of 17 hours 47 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check PointClickCare Secure Conversations status history below. IsDown detects when PointClickCare Secure Conversations is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We have identified an issue causing messaging delays related to SMS-based Multi-Factor Authentica...
|
Dec 01, 2025 at 06:42 PM UTC
|
about 20 hours |
|
We have identified an issue causing messaging delays related to SMS-based Multi-Factor Authentica...
|
Nov 28, 2025 at 08:36 PM UTC
|
about 16 hours |
|
Teams are working with our hosting provider to investigate service disruption to Secure Conversat...
|
Apr 17, 2025 at 09:00 PM UTC
|
about 2 hours |
|
One of our cloud providers is having intermittent network issues at one of their datacenter locat...
|
Jan 09, 2025 at 01:57 PM UTC
|
about 5 hours |
|
Affected Infrastructure:
Components: Senior Care EHR Application
Locations: login.pointclickca...
|
Aug 07, 2024 at 09:27 AM UTC
|
about 2 hours |
|
Teams have been alerted to an issue causing intermittent slowness and errors starting at approxim...
|
Feb 27, 2024 at 04:38 PM UTC
|
44 minutes |
|
Teams are currently investigating a partial service disruption to Secure Conversations since 1:30...
|
Feb 20, 2024 at 08:12 PM UTC
|
about 3 hours |
|
Teams are investigating an availability outage for the WWW21 environment and are working to resolve.
|
Dec 10, 2023 at 09:40 PM UTC
|
about 6 hours |
PointClickCare Secure Conversations is down. You can check PointClickCare Secure Conversations status and incident details on the top of the page. IsDown continuously monitors PointClickCare Secure Conversations official status page every few minutes. In the last 24 hours, there were 0 outages reported.
PointClickCare Secure Conversations seems to be having problems. You can check PointClickCare Secure Conversations status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of PointClickCare Secure Conversations being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the PointClickCare Secure Conversations official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
PointClickCare Secure Conversations last outage was on December 01, 2025 with the title "Messaging Delays - SMS MFA, Secure Conversations, QuickMAR - 12/1/2025"
IsDown and DownDetector help users determine if PointClickCare is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about PointClickCare's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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