Outage in PointClickCare

Integrated Messaging Service Outage

Resolved Minor

July 19, 2024 - Started over 1 year ago - Lasted 3 days

Incident Report

Integrated messaging inbound and outbound of the Core EHR is currently unavailable for some Core EHR environments. Messages will be queued and delivered once service is restored. We are investigating and will provide an update when available.

Components affected

PointClickCare Integrated Messaging Service

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Latest Updates ( sorted recent to last )

over 1 year ago - at 07/19/2024 06:17AM

over 1 year ago - at 07/19/2024 12:05PM

Integrated messaging inbound and outbound of the Core EHR has been restored. Queues of messages may take some time to process the backlog. We continue to monitor systems for health and proper resumption of service.

over 1 year ago - at 07/19/2024 12:07PM

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