Outage in PointClickCare
WWW20 ENV, Data Relay hourly logs may be affected
Resolved Minor
February 05, 2025 - Started 10 months ago
- Lasted about 2 hours
Incident Report
Teams are investigating an issue causing performance degradation to one of our VMs for WWW20 as of 5AM EST 2/5/2025, further updates to follow. Data relay hourly log files may be missing, but as soon as the next one comes up the customer should be able to use that
Components affected
PointClickCare Data RelayNeed to monitor PointClickCare outages?
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Latest Updates ( sorted recent to last )
10 months ago - at 02/05/2025 11:01AM
Teams are investigating an issue causing performance degradation to one of our VMs for WWW20 as of 5AM EST 2/5/2025, further updates to follow. Data relay hourly log files may be missing, but as soon as the next one comes up the customer should be able to use that
Latest PointClickCare outages
Delayed Outbound Notifications from New York Network - about 14 hours ago
Intermittent Data - 9 days ago
Connected Care Center Service Disruption - 28 days ago
Performance Degradation for WWW29 - 29 days ago
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