Outage in PointClickCare

WWW20 ENV, Data Relay hourly logs may be affected

Resolved Minor
February 05, 2025 - Started 27 days ago - Lasted about 2 hours

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Outage Details

Teams are investigating an issue causing performance degradation to one of our VMs for WWW20 as of 5AM EST 2/5/2025, further updates to follow. Data relay hourly log files may be missing, but as soon as the next one comes up the customer should be able to use that
Components affected
PointClickCare Data Relay
Latest Updates ( sorted recent to last )
27 days ago - at 02/05/2025 11:01AM

Teams are investigating an issue causing performance degradation to one of our VMs for WWW20 as of 5AM EST 2/5/2025, further updates to follow. Data relay hourly log files may be missing, but as soon as the next one comes up the customer should be able to use that

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