Outage in PointClickCare

NCCN service disruption

Resolved Major

March 05, 2026 - Started 3 days ago - Lasted about 3 hours

Incident Report

PointClickCare is investigating a service disruption affecting the National Care Collaboration Network. Updates to follow.

Components affected

PointClickCare PAC Management PointClickCare Behavioral Health Treatment and Referral Platform PointClickCare National Care Collaboration Network

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Latest Updates ( sorted recent to last )

3 days ago - at 03/05/2026 05:51PM

PointClickCare is investigating a service disruption affecting the National Care Collaboration Network. Updates to follow.

3 days ago - at 03/05/2026 06:55PM

Restoration efforts are ongoing and we are closely monitoring progress as service is brought back online

3 days ago - at 03/05/2026 07:32PM

The issue has been identified. We are working on restoring service.

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