Outage in PointClickCare
W28 ENV Performance Degradation
Resolved Minor
March 03, 2026 - Started about 2 months ago
- Lasted about 2 hours
Incident Report
We are investigating an issue affecting some customers in W28. Some users may be experiencing intermittent slowness.
Components affected
PointClickCare Senior Care EHR ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
about 2 months ago - at 03/03/2026 07:41PM
We are investigating an issue affecting some customers in W28. Some users may be experiencing intermittent slowness.
about 2 months ago - at 03/03/2026 08:09PM
As of 2:56pm, users may experience errors while attempting to login to the core EHR.
System is being restored.
Updates to follow.
about 2 months ago - at 03/03/2026 08:20PM
The system is back online. We continue to investigate the intermittent slowness
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