Outage in Poka

Service Degradation/Service dégradé

Resolved Minor

September 12, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing some service degradation for some customers. Some users may be unable to consult videos on the iOS application. Videos on the Web, Android & Windows application are working. We are actively investigating this issue and will keep you updated. Nous connaissons actuellement une dégradation du service pour certains clients. Certains utilisateurs peuvent être dans l'incapacité de consulter des vidéos sur l'application iOS. Les vidéos sur les applications Web, Android et Windows fonctionnent. Nous enquêtons activement sur ce problème et vous tiendrons au courant.

Components affected

Poka iOS

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 09/12/2023 03:49PM

The incident has been resolved.

L'incident a été résolu

INVESTIGATING over 2 years ago - at 09/12/2023 02:02PM

We are currently experiencing some service degradation for some customers. Some users may be unable to consult videos on the iOS application. Videos on the Web, Android & Windows application are working. We are actively investigating this issue and will keep you updated.

Nous connaissons actuellement une dégradation du service pour certains clients. Certains utilisateurs peuvent être dans l'incapacité de consulter des vidéos sur l'application iOS. Les vidéos sur les applications Web, Android et Windows fonctionnent. Nous enquêtons activement sur ce problème et vous tiendrons au courant.

Latest Poka outages

Service Degradation / Service dégradé - 3 months ago

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Service degradation due to an outage from a third-party provider - 11 months ago

Issue Identified for Looker / Problème identifié pour Looker - about 1 year ago

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