Outage in Poll Everywhere

2.0 PowerPoint slide not matching participant device

Resolved Minor

August 18, 2025 - Started 9 months ago - Lasted about 3 hours
Official incident page

Incident Report

The Poll Everywhere 2.0 PowerPoint integration in rare circumstances is displaying a Poll Everywhere PowerPoint slide that is different than what the participants who have joined the presentation are seeing. We are currently investigating the issue.

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 08/18/2025 05:36PM

We've concluded our investigation, and confirmed this is a bug with certain PowerPoint presentations on Windows only. We are continuing to work on this issue as a high priority bug, but closing out the active incident.

August 29 Update: We have shipped a fix for this issue on Windows. Note, questions inserted in slide decks before today will need to be re-inserted to be compatible with the new fix on Windows.

IDENTIFIED 9 months ago - at 08/18/2025 04:37PM

We are continuing to work on a fix, and will update again in one hour

IDENTIFIED 9 months ago - at 08/18/2025 03:19PM

We have identified the root cause and are able to reproduce. We are currently investigating a fix.

INVESTIGATING 9 months ago - at 08/18/2025 02:50PM

Latest Poll Everywhere outages

Instructure security incident (Canvas) - 7 days ago

Poll Everywhere 1.0 Instability - 27 days ago

Keynote 15 is not currently supported - 3 months ago

Poll Everywhere 2.0 billing links go to "stripe.com" - 4 months ago

We have identified an issue where Poll Everywhere activities will not insert in Google Slides - 4 months ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook