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Outage in Poll Everywhere

AI features unavailable

Resolved Minor
May 25, 2026 - Started 7 days ago - Lasted about 2 hours
Official incident page

Incident Report

We've identified a disruption with our AI models. Our third-party service provider, Google, has discontinued the large language model used to generate poll content. We are working to migrate to a different model. During this time, AI features in Poll Everywhere 2.0 are unavailable. This issue does not affect Poll Everywhere 1.0.
Components affected
Poll Everywhere pe.app

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RESOLVED 7 days ago - at 05/26/2026 04:43AM

We have migrated to a comparable or equivalent model to the deprecated model. We will be taking further steps to understand this type of issue and prevent similar types of issues in the future.

This issue started May 25, 2026 at midnight (i.e., 12:01am) PT.

IDENTIFIED 7 days ago - at 05/26/2026 03:31AM

We've identified a disruption with our AI models. Our third-party service provider, Google, has discontinued the large language model used to generate poll content. We are working to migrate to a different model. During this time, AI features in Poll Everywhere 2.0 are unavailable. This issue does not affect Poll Everywhere 1.0.

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