Outage in Poll Everywhere
SMS response outage for non US / Canada numbers
Resolved MinorIncident Report
We have identified that Denmark numbers are not working for SMS. We have contacted our SMS provider and are in the process of resolving this issue.
As a workaround, you can go to Profile -> International text messaging -> Coverage area to rotate to a different number.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 07/13/2026 10:48PM
This incident has been resolved.
IDENTIFIED
12 days ago - at 07/13/2026 10:10PM
The incident has been updated to include every international number that is not US / Canada.
As a workaround, you can go to Profile -> International text messaging -> Coverage area to rotate to either US / Canada.
IDENTIFIED
19 days ago - at 07/06/2026 03:38PM
We have disabled the Denmark SMS number and failed over to the Germany phone number while the Denmark number is not working.
IDENTIFIED
23 days ago - at 07/02/2026 07:48PM
We have identified that Denmark numbers are not working for SMS. We have contacted our SMS provider and are in the process of resolving this issue.
As a workaround, you can go to Profile -> International text messaging -> Coverage area to rotate to a different number.
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