Outage in Polly

Some Polly Features Are Unavailable Due to AWS Outage

Resolved Major
October 20, 2025 - Started 2 days ago - Lasted about 16 hours
Official incident page

Incident Report

We are currently experiencing partial service degradation due to an ongoing AWS outage affecting some of our services. Our engineering team is actively monitoring the situation and working to mitigate any impact. We’ll continue to provide updates on this page as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 10/21/2025 01:43AM

AWS services have returned to normal operations, and all Polly services remain fully operational.

Our engineering team continues to monitor system health closely to ensure ongoing stability.

MONITORING 2 days ago - at 10/20/2025 03:51PM

AWS is again experiencing a recurrence of service issues, which may cause partial degradation for Polly services.

Our engineering team is actively monitoring the situation and will continue to provide updates as more information becomes available.

MONITORING 2 days ago - at 10/20/2025 01:06PM

We’re closely observing system performance.

AWS has continued to report steady recovery across all affected services.

MONITORING 2 days ago - at 10/20/2025 11:28AM

AWS has continued to report steady recovery across all affected services.

Our monitoring confirms that Polly services are operational.

We’ll continue to monitor AWS’s final recovery steps and will mark this incident as resolved once AWS confirms full restoration across their infrastructure.

MONITORING 2 days ago - at 10/20/2025 10:21AM

Based on the latest update from AWS, the underlying issue has been resolved. AWS is now in the process of monitoring and verifying full recovery across their affected services.

All Polly services are now fully operational.

Our engineering team is closely monitoring the health of the system to ensure continued stability and performance.

MONITORING 2 days ago - at 10/20/2025 09:58AM

We are currently experiencing partial service degradation due to an ongoing AWS outage affecting some of our services.

Our engineering team is actively monitoring the situation and working to mitigate any impact. We’ll continue to provide updates on this page as more information becomes available.

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