Outage in Polygon
NOT_ENTITLED Error for Some /v3/snapshot Options Queries
Resolved MinorIncident Report
We are currently investigating an issue where some available option contracts are showing NOT_ENTITLED when queried using the /v3/snapshot endpoint.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/15/2025 03:12PM
This incident has been resolved.
MONITORING
8 months ago - at 08/14/2025 05:37PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
8 months ago - at 08/14/2025 05:18PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
8 months ago - at 08/14/2025 04:27PM
We are continuing to investigate various areas to help identify the issue.
INVESTIGATING
8 months ago - at 08/14/2025 03:03PM
We are currently investigating an issue where some available option contracts are showing NOT_ENTITLED when queried using the /v3/snapshot endpoint.
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