Outage in Poplatek

Payment authorization success rate lower than normal

Resolved Minor
August 10, 2024 - Started 4 months ago - Lasted about 17 hours
Official incident page

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Outage Details

Nordea has a planned service outage today from 19 to 01 Finland for some of their debit cards. This is visible in our metrics so we are monitoring the situation to ensure there won't be other problems during this period.
Components affected
Poplatek Nets
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/11/2024 09:38AM

Yesterday, Saturday from 19:15 to 21:25 Finlamd time we saw more failures of payment authirization than usual.

During this window, Nordea had a planned service outage that they had initially communicated to be from 19 to 01 Finland time but which they completed faster than planned.

Nordea had communicated this outage to affect some of their debit cards.

INVESTIGATING 4 months ago - at 08/10/2024 05:00PM

Related information from Nordea https://www.nordea.fi/henkiloasiakkaat/tuki/hairiotiedotteet.html

INVESTIGATING 4 months ago - at 08/10/2024 04:58PM

Nordea has a planned service outage today from 19 to 01 Finland for some of their debit cards.

This is visible in our metrics so we are monitoring the situation to ensure there won't be other problems during this period.

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