Outage in Poplatek

Authorization failures

Resolved Minor
November 10, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

We are seeing elevated error rates in authorizations. These look to be caused by upstream issues. We are investigating further.
Components affected
Poplatek Payment Backend

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/10/2025 12:46PM

We are no longer seeing elevated error rates since 14:20.

MONITORING about 1 month ago - at 11/10/2025 12:27PM

The errors seem to be related to an ongoing incident at Nordea.

INVESTIGATING about 1 month ago - at 11/10/2025 12:20PM

We are seeing elevated error rates in authorizations. These look to be caused by upstream issues. We are investigating further.

Latest Poplatek outages

Authorization failures - 2 months ago
Authorization failures - 5 months ago
Authorization failures - 5 months ago
Brief downtime in Finnish authorizations - 7 months ago
Acquiring connectivity - 7 months ago

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