Outage in Poplatek

Authorization failures

Resolved Minor

November 10, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are seeing elevated error rates in authorizations. These look to be caused by upstream issues. We are investigating further.

Components affected

Poplatek Payment Backend

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/10/2025 12:46PM

We are no longer seeing elevated error rates since 14:20.

MONITORING 3 months ago - at 11/10/2025 12:27PM

The errors seem to be related to an ongoing incident at Nordea.

INVESTIGATING 3 months ago - at 11/10/2025 12:20PM

We are seeing elevated error rates in authorizations. These look to be caused by upstream issues. We are investigating further.

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