Outage in Poppulo

EU Service Issue: Reporting delays

Resolved Minor
May 14, 2025 - Started 5 months ago - Lasted about 14 hours
Official incident page

Incident Report

We are currently experiencing an issue that may be impacting your ability to fully utilize our services with some delays in Reporting. The Open and Clicks reporting metrics may not be up to date. It may take up to an hour to reflect the accurate figures. (Please note emails are delivering it is the reporting that is delayed) Our Engineering team is investigating We apologize for any inconvenience caused. Please accept our apologies for any inconvenience caused. Poppulo Support Team
Components affected
Poppulo Reporting & Analytics
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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 05/14/2025 11:10PM

This incident has been resolved.

INVESTIGATING 5 months ago - at 05/14/2025 09:35AM

We are currently experiencing an issue that may be impacting your ability to fully utilize our services with some delays in Reporting.

The Open and Clicks reporting metrics may not be up to date. It may take up to an hour to reflect the accurate figures. (Please note emails are delivering it is the reporting that is delayed)

Our Engineering team is investigating We apologize for any inconvenience caused.
Please accept our apologies for any inconvenience caused.

Poppulo Support Team

Latest Poppulo outages

US Service Issue - 28 days ago
Service issue on US server - about 1 month ago
US Service Issue -Event Emails - 3 months ago
Service Issue on EU and US server - 4 months ago
Service Issue on EU and US server - 5 months ago

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