Outage in Poppulo

US Service Issue

Resolved Minor

August 04, 2026 - Started 10 days ago - Lasted 1 day
Official incident page

Incident Report

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With an error message displaying when editing some email components on the US server Our Incident Response teams have been engaged and are looking into the issue. Please accept our apologies for any inconvenience caused Poppulo Support

Components affected

Poppulo Platform / Web Application

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Latest Updates ( sorted recent to last )

RESOLVED 8 days ago - at 08/06/2026 08:29AM

This incident has been resolved.

MONITORING 9 days ago - at 08/05/2026 05:54PM

A fix has been implementing and we are monitoring the results

IDENTIFIED 10 days ago - at 08/04/2026 06:11PM

The issue has been identified and a fix is being worked on.

In the mean time for any customers seeing the following error when editing their email :
"The following items contain internal links to unavailable pages:
Useful Links HZ Content - Edit Property
These links must be fixed before the email can be sent."

Please contact Support and we will work with you to address your individual case.

Apologies for any inconvenience

Poppulo Support

INVESTIGATING 10 days ago - at 08/04/2026 05:11PM

We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With an error message displaying when editing some email components on the US server

Our Incident Response teams have been engaged and are looking into the issue.

Please accept our apologies for any inconvenience caused

Poppulo Support

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