Outage in Populi

Populi unavailable for a large subset of users

Resolved Minor
July 03, 2023 - Started almost 2 years ago
Official incident page

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Outage Details

From roughly 4:20am - 4:50am Pacific time a large subset of Populi users were unable to access the service. This was because a weekly database consistency check started running at roughly 3am and eventually locked up a critical database server, leading to widespread system failure. We eventually managed to restart the database and restore service, and we'll be taking a close look at that check today to prevent it causing issues in the future!
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 07/03/2023 03:32PM

From roughly 4:20am - 4:50am Pacific time a large subset of Populi users were unable to access the service. This was because a weekly database consistency check started running at roughly 3am and eventually locked up a critical database server, leading to widespread system failure. We eventually managed to restart the database and restore service, and we'll be taking a close look at that check today to prevent it causing issues in the future!

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