Outage in Populi

Problems with document/media encoding

Resolved Major
December 07, 2021 - Started almost 4 years ago
Official incident page

Incident Report

Populi uses Amazon Web Services to encode media and host files, and unfortunately Amazon is having some issues today... as soon as they recover completely our media/document encoding queues should start to catch up, but it may take several hours. Sorry about that!

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Latest Updates ( sorted recent to last )
RESOLVED almost 4 years ago - at 12/08/2021 04:41AM

Thanks for your patience - Amazon appears to be back to normal and our media encoding queues have all caught up!

MONITORING almost 4 years ago - at 12/07/2021 09:39PM

We are continuing to monitor for any further issues.

MONITORING almost 4 years ago - at 12/07/2021 09:39PM

Populi uses Amazon Web Services to encode media and host files, and unfortunately Amazon is having some issues today... as soon as they recover completely our media/document encoding queues should start to catch up, but it may take several hours. Sorry about that!

Latest Populi outages

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Elevated error rate - 12 months ago
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Internet routing issues - over 1 year ago
Server crash this morning - over 1 year ago

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