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Outage in Posh Technologies

Posh Answers and Posh Knowledge Assistant - answers failing to be provided

Resolved Major
January 20, 2026 - Started 25 days ago - Lasted about 17 hours
Official incident page

Incident Report

We are currently investigating an issue with our knowledge based products and will provide another update within 30 minutes or sooner.

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Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 01/21/2026 02:08PM

This has been resolved. Posh Answers and Knowledge Assistant are performing as expected.

MONITORING 25 days ago - at 01/20/2026 09:59PM

A fix has been implemented, we are monitoring the operations and are seeing consistent answers from both products now.

INVESTIGATING 25 days ago - at 01/20/2026 09:36PM

We are currently investigating an issue with our knowledge based products and will provide another update within 30 minutes or sooner.

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