PostHog EU experienced analytics query timeouts and failures for approximately 27.6 hours, leaving dashboards, insights, and other query-driven views slow or unavailable. The incident was mitigated by load-shedding traffic spikes, which brought latency and error rates back down.
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We’ve identified an issue affecting analytics queries (timeouts and/or failures). Dashboards, insights, and other query-driven views may be slow or unavailable.
We've load-shed the traffic spikes and the latency has come down and the errors have decreased. Still investigating the potential culprits of the spike in the first place.
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