Outage in PostHog US
LLM traces older than ~17 hours are not loading in the Dashboard
Resolved Minor
May 01, 2026 - Started 4 days ago
- Lasted 33 minutes
Incident Report
Summary AI Generated
PostHog US experienced an issue where LLM analytics traces older than approximately 17 hours failed to load in the dashboard, displaying "trace not found" errors instead. The problem affected the main application and prevented users from accessing historical LLM trace data. The issue was resolved after 33 minutes with a fix implemented and monitoring in place.
LLM analytics traces older than ~17 hours wouldn't load in the dashboard and instead showed a 'trace not found' error. We've fixed this and are now monitoring.
Components affected
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Latest Updates ( sorted recent to last )
MONITORING
4 days ago - at 05/01/2026 11:33AM
LLM analytics traces older than ~17 hours wouldn't load in the dashboard and instead showed a 'trace not found' error. We've fixed this and are now monitoring.
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