Outage in PostHog US
Certain Workflow Templates can't be loaded
Resolved Minor
June 06, 2026 - Started 2 days ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
PostHog US experienced an issue where certain workflow templates (including PostHog actions and email templates) failed to load due to a security/permissions restriction that incorrectly filtered out template types. This prevented users from inspecting existing workflows or creating new ones using the affected templates, though active workflows continued running normally. The issue was resolved by restoring the previous template loader behavior after 2.2 hours.
Ship is fixed and awaiting rollout. Once verified that previous behaviour is restored this incident will be closed.
Components affected
PostHog US WorkflowsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INVESTIGATING
2 days ago - at 06/06/2026 06:35PM
Workflow templates (so far posthog actions like updating person properties and capturing events seem to be impacted & email) do not load when wanting to inspect workflows or create new ones. Validation fails because the template cant be loaded and therefore new workflows cant be created atm that use those templates. No active workflows are impacted and no data is lost.
IDENTIFIED
2 days ago - at 06/06/2026 06:51PM
We identified the problem with the template loader. A security / permissions restriction filtered out certain template types. We are restoring the behaviour.
MONITORING
2 days ago - at 06/06/2026 07:48PM
Ship is fixed and awaiting rollout. Once verified that previous behaviour is restored this incident will be closed.
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