Outage in PostHog

Data Processing Delays - Replay Affected

Resolved Major
September 20, 2023 - Started about 2 years ago
Official incident page

Need to monitor PostHog outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including PostHog, and never miss an outage again.
Start Free Trial

Outage Details

Our Replay data processing infrastructure is running behind which is causing recent recordings to be unavailable. No data has been lost and the system should be caught up shortly.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/21/2023 04:16AM

We have processed our backlog and are back to realtime for session replay. We have a few followups to perform from this one to ensure that it does not happen again, but overall we are in a good state.

MONITORING about 2 years ago - at 09/20/2023 11:36PM

We're still catching up, we expect to be fully caught up in about 5-6 hours. It's likely that during the period where we experienced high error rates we dropped a small percentage of recordings, or some portions of recordings were corrupted. We will investigate this tomorrow.

MONITORING about 2 years ago - at 09/20/2023 10:54PM

We're recovering from the spike in load and are continuing to monitor.

IDENTIFIED about 2 years ago - at 09/20/2023 03:05PM

Our Replay data processing infrastructure is running behind which is causing recent recordings to be unavailable. No data has been lost and the system should be caught up shortly.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook