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Outage in PostHog

Query performance degraded in US

Resolved Major
December 19, 2025 - Started 30 days ago - Lasted about 14 hours
Official incident page

Incident Report

We have spotted a load spike in our ClickHouse cluster, we already identified the problem and are working to resolve it as soon as possible. Query performance may be degraded and the app may not respond as expected.
Components affected
PostHog App

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Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 12/20/2025 03:43AM

One cell of our CH infrastructure encountered replication issues and required re-replication of the data in a shard. That is now complete and all systems are operating as expected. Enjoy your weekend and holidays!

MONITORING 29 days ago - at 12/20/2025 12:34AM

Still monitoring for bit longer before we raise the API query limits again, but recovery is looking good.

MONITORING 29 days ago - at 12/19/2025 10:21PM

We've applied some fixes, and are almost fully recovered. We're monitoring closely for a bit longer to be sure.

IDENTIFIED 29 days ago - at 12/19/2025 08:46PM

We're still working on this. You may see errors about busy query endpoints in your insights and reports in the app. This only impacts loading existing data from PostHog, ingestion and feature flags are unaffected.

IDENTIFIED 30 days ago - at 12/19/2025 06:36PM

To mitigate the impact from this incident, we have decided to limit API queries temporarily. You may experience increased rate limits on all public endpoints that fetch data from PostHog until we resolve this.

IDENTIFIED 30 days ago - at 12/19/2025 01:31PM

We have spotted a load spike in our ClickHouse cluster, we already identified the problem and are working to resolve it as soon as possible.

Query performance may be degraded and the app may not respond as expected.

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