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Outage in Postmark

Delays: Outbound and Inbound, API: Timeouts

Resolved Minor
July 03, 2019 - Started almost 7 years ago - Lasted almost 3 years

Incident Report

We're making a quick update to improve performance that may cause some delays and API Timeouts. We're working to mitigate customer impact as quickly as possible.
Components affected
Postmark API Postmark SMTP (sending) Postmark SMTP (receiving) Postmark Web App

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Latest Updates ( sorted recent to last )
INVESTIGATING almost 7 years ago - at 07/03/2019 07:21PM

We're making a quick update to improve performance that may cause some delays and API Timeouts. We're working to mitigate customer impact as quickly as possible.

PENDING almost 7 years ago - at 07/03/2019 07:40PM

API timeouts are subsiding and activity is starting to catch up. Thanks for your patience here, we know today has been a bit rough.

PENDING almost 7 years ago - at 07/03/2019 08:09PM

Inbound processing queues and outbound delivery is caught up. Opens, inbound activity, and stats are delayed but recovering.

PENDING almost 7 years ago - at 07/03/2019 08:33PM

Open events and inbound activity are now caught up as well. Statistics will continue to recover for a bit longer.

RESOLVED almost 7 years ago - at 07/03/2019 08:45PM

Outbound sending, inbound processing, activity, and open events are recovered. Statistics are continuing to recover.

Latest Postmark outages

Latency and Timeouts - Web App, API for Message Data - 23 days ago
Billing & Subscription Management Issues - 25 days ago
Intermittent Statistics Delays - 5 months ago
System Maintenance - 5 months ago
System Maintenance - 5 months ago

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