Outage in Postmark
Service Issue: Inbound Processing delays
Resolved Minor
March 23, 2021 - Started about 5 years ago
- Lasted about 1 year
Incident Report
We are currently investigating an issue with Inbound processing and some Inbound messages are delayed.
Components affected
Postmark SMTP (receiving)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 5 years ago - at 03/23/2021 04:15PM
We are currently investigating an issue with Inbound processing and some Inbound messages are delayed.
INVESTIGATING
about 5 years ago - at 03/23/2021 04:41PM
We are continuing to work on an issue causing Inbound delays and will post another update shortly.
PENDING
about 5 years ago - at 03/23/2021 05:05PM
Delays are starting to clear up. We are working through a backlog of queued message but getting them processed as quickly as possible.
PENDING
about 5 years ago - at 03/23/2021 06:21PM
Sorry for the extended delays. The volume in queue spiked up again but we have deployed a patch to help get things cleared up. We will continue to update here until the queues are at zero.
PENDING
about 5 years ago - at 03/23/2021 07:15PM
Remainder of queue is clearing out now and then we will be all up to date.
RESOLVED
about 5 years ago - at 03/23/2021 07:40PM
The queue is cleared and messages are processing normally again. Thank you for your patience. We will continue to work on this internally to ensure it doesn't happen again.
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