Outage in Postscript
SMS Sales - Internet Outage
Resolved Minor
January 04, 2024 - Started over 2 years ago
Official incident page
Official incident page
Incident Report
Jan 4th, 2024
Around 11 AM MST, a small portion of the city of Phoenix experienced a temporary WiFi outage, which is where our Sales Associates are located, leading to delays in response time for our customers. This outage continued for the rest of the business day.
As of 9 AM MST on Jan 5th, our team is operating at full capacity again, and we are actively working on clearing the backlog of messages accumulated during the outage.
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 01/04/2024 07:34PM
This incident has been resolved.
MONITORING
over 2 years ago - at 01/04/2024 07:27PM
Jan 4th, 2024
Around 11 AM MST, a small portion of the city of Phoenix experienced a temporary WiFi outage, which is where our Sales Associates are located, leading to delays in response time for our customers. This outage continued for the rest of the business day.
As of 9 AM MST on Jan 5th, our team is operating at full capacity again, and we are actively working on clearing the backlog of messages accumulated during the outage.
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