Outage in Postscript
AWS Outage
Resolved MajorIncident Report
Due to an ongoing outage with our hosting provider AWS, Postscript services such as Campaigns, Automations, Messaging, and Analytics may be degraded or delayed.
We continue to work towards full recovery of our application.
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 10/21/2025 01:39AM
Postscript is fully operational and successfully sending all message types. There were no delays to opt-ins or unsubscribes processing during the incident. Segmentation and analytics updates may still be delayed as AWS systems recover. Our team continues to monitor.
IDENTIFIED
11 days ago - at 10/20/2025 07:41PM
We have temporarily paused all marketing SMS sending as we continue to work through the AWS outage related issues. Our Engineering team continues to monitor the situation as AWS systems come back online.
INVESTIGATING
11 days ago - at 10/20/2025 04:41PM
Due to an ongoing outage with our hosting provider AWS, Postscript services such as Campaigns, Automations, Messaging, and Analytics may be degraded or delayed.
We continue to work towards full recovery of our application.
Latest Postscript outages
Degraded platform performance - 18 minutes ago
Unable to Send Due to Account Status Error - over 1 year ago
SMS Sales - Internet Outage - almost 2 years ago
Expected BFCM Delays - almost 2 years ago
Degraded application performance - about 2 years ago
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