Outage in Schoology
Curriculum & Instructions - Search Functionality Issue
Resolved MajorIncident Report
Summary AI Generated
Schoology experienced a major incident where search functionality within Chalk.com was completely broken for customers using the Curriculum & Instructions service. The issue prevented users from performing any searches within the platform for 9.2 hours. The problem was resolved through a production fix deployment, with search performance gradually returning to normal before full functionality was restored.
We have identified an issue with Curriculum & Instructions that is preventing customers from searching within Chalk.com. We are actively working to mitigate the issue and will share regular updates as we move toward resolution.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
24 days ago - at 03/05/2026 08:39PM
The issue reported for Curriculum & Instructions has been resolved and this incident has been closed
MONITORING
24 days ago - at 03/05/2026 06:02PM
We have deployed a fix to production that has resolved the issue in Curriculum & Instructions. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
IDENTIFIED
25 days ago - at 03/05/2026 01:06PM
We are continuing to work on restoring full search functionality in Chalk. Search performance has largely returned, with final pieces still catching up. Our team is monitoring progress closely, and we will share another update once everything is fully restored.
IDENTIFIED
25 days ago - at 03/05/2026 11:25AM
We have identified an issue with Curriculum & Instructions that is preventing customers from searching within Chalk.com. We are actively working to mitigate the issue and will share regular updates as we move toward resolution.
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