Outage in Schoology
PowerSchool SIS - Users hosted in Azure East region are unable to access PS SIS
Resolved MajorIncident Report
Summary AI Generated
PowerSchool SIS users hosted in the Azure East region were unable to access the SIS application for 67.2 hours due to issues with the Azure East virtual machines. The incident was resolved by applying fixes to the affected VMs and applications, with most instances restored progressively and full service recovery confirmed after monitoring.
We are investigating reports of multiple PowerSchool SIS users hosted in Azure east region are unable to access SIS application. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution..
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 03/23/2026 10:59AM
The issue reported for PowerSchool SIS has been resolved and this incident has been closed
MONITORING
9 days ago - at 03/20/2026 06:42PM
A fix has been applied to the affected SIS Azure East VMs and applications. Our teams will continue to closely monitor the application to ensure stable performance and to confirm that all critical functionality remains fully operational.
IDENTIFIED
9 days ago - at 03/20/2026 05:08PM
We are seeing that most impacted instances have been restored, and our teams are working to bring the remaining instances back online. We will continue to share updates as we make further progress toward full resolution
MONITORING
9 days ago - at 03/20/2026 04:14PM
We are seeing recovery of impacted SIS East Azure VMs and their SIS Applications. Our teams will continue to closely monitor the application to ensure stable performance and to confirm that all critical functionality remains fully operational.
INVESTIGATING
9 days ago - at 03/20/2026 03:50PM
We are investigating reports of multiple PowerSchool SIS users hosted in Azure east region are unable to access SIS application. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution..
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